Member and Premium Membership Explained

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8 comments

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    snc

    I just paid $19.99 for a gaia gps app. Am I not a member?

     

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    Ashli Baldwin

    Hi snc,

    You bought Gaia GPS Classic and you don't need a standard Membership to use that. Here's a quick rundown of the New app vs Legacy apps: https://help.gaiagps.com/hc/en-us/articles/115009727388-Gaia-GPS-on-iOS-New-vs-Legacy-Apps

    If you download the new Gaia GPS, you'll get a free 2 year Membership for purchasing Classic. 

    Let me know if you have any questions!

     

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    justin.a.carroll

    If I paid for the regular membership at 9.99 and now 48hrs later realize I should have purchased the premium membership can I do so at a reduced price? In essence I should have just paid the 29.99 in the first place. Thanks

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    Nathan

    @justin.a.carroll
    I've responded via email, please check your inbox for more information on switching to a Premium Membership.

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    Jlreasor

    I purchased the classic for $19.99 and then a week or two later realized that I needed the new version.  So I downloaded the new one and got a premium membership for $29.99.  I was wondering if there was any way I could get a refund for the classic, since I don't use or need the classic and have paid for the premium new version?

  • Avatar
    Ashli Baldwin

    @Jlreasor no problem -- someone will reach out to you via email to help you with a refund.

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    andrew

    I renewed @ $39.99 via the Apple app store and I seem to have lost my printing map privileges.  Am I not a member?

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    Ashli Baldwin

    Hi Andrew,

    It sounds like you are a Member! I created a support ticket on your behalf, and someone from the team will reach out to you with troubleshooting steps. 

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