Sorry, we are not currently able to schedule phone calls due to a high volume of support requests at this time.
Instead, please contact Support through the Help Center contact form. We will respond via email as soon as possible.
If you are still seeing the "Request a Callback" option in the app, that means you do not have the latest version installed. Please update your app to the latest version available. Here's how:
You can also check out these troubleshooting articles that may help resolve some common issues in the meantime: