Individual Offline Map Tile Limits

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  • Avatar
    mikebouse

    When attempting to download multiple Mapbox Aerial sections ,10k tiles at a time :( ,  I was surprised to learn I am only permitted 160k Mapbox tiles total for offline use, per account not device. 160K tiles is not that large of an area, especially at a higher resolution like 16. I purchased 5 years of a subscription primarily for the excellent aerial maps. I have no internet connection at my house. Now, I have to drive into town for the Starbucks wifi every time I want to move an online map to my device? And then wait for hours and hours with the extremely slow transfer speed? This forces me to delete other MapBox maps that I need and choose which Mapbox maps are MOST important while deleting the rest. This Mapbox limitation is not prominently made known in the advertising but rather discreetly hidden. This is not fair to your users.

  • Avatar
    Nathan

    @mikebouse

    Thanks for your feedback and I have edited this article to highlight the combined tile limit for MapBox sources.

  • Avatar
    candymansk8r

    Can you explain why there are limits on #of tiles per download if eventually I can download it all anyway over multiple (THOUSANDS) of downloads. I was pretty irritated to find this out after I picked up a new, shiny and expensive 256gb SD card. Can you update us on if this restriction will ever be removed?

  • Avatar
    Nathan

    @candymansk8r
    I'm sorry for the frustration caused by the individual download tile limits.

    The individual download limits are used to discourage large, costly downloads; though it is still possible to piece together multiple small downloads. Some of the map sources such as the MapBox, ESRI, and NeoTreks map sources have a reduce limit due to the licensing cost associated with their offline use.

    We are working to optimize the download size of the Gaia Topo layer so larger areas can be downloaded within the limits.

  • Avatar
    rickb

    FYI:

    "Satellite with Labels (MapBox) on my Samsung Galaxy Tab A6 is limiting me to 1,000 tile download limit. the display turns red and throws be an error message when i click download. Above it says its should be 10,000 tiles. 

    For my purpose, I swapped over to "Satellite (MapQuest)" and did my download there, which worked fine.

  • Avatar
    Nathan

    @rickb
    It sounds like you might be reaching the 160,000 combined tile limit for all MapBox source. Can you click 'Submit a Request' above to contact the support team, and include a screenshot of the error message?

  • Avatar
    rickb

    At the time I typed this i only had 86,195 tiles downloaded total of all map types (not including cache tiles which I'm sure is way less since I cleared the cache several times since download the app a few days prior. I will see if i can get some screenshots posted up. 

  • Avatar
    adam

    Within the iOS app, is there a way to see the current total combined tiles downloaded (and perhaps along side the total limits)? Looking under Settings > Map Downloads or Settings > Storage, nothing indicates downloaded tiles.

    +1 vote for increasing the limits of combined tile downloads. Driving a relatively short looped overland adventure around my state (Oregon), I'd like to have fairly detailed off-road areas for offline use. With the current limits, I'm not able to download even half of the trip's maps.

    Thank you!

  • Avatar
    rickb

    Screenshots have been sent.

     

  • Avatar
    Nathan

    @adam
    Thanks for the feedback.

    There's is not a way to see combined map tile counts (although you can see tile count for individual maps). If you're interested, you can open a new feature request for that option.

    If you are looking for high-resolution satellite imagery and running into tile limits with MapBox (Satellite & Satellite with Labels) -- I recommend the ESRI World Imagery map layer which does not have a limit on the number of tiles you can download overall.

     

    @rickb

    Thanks.

  • Avatar
    adam

    Thank you, @Nathan .

    Am I doing this right? Or using the best process? In order to pre-download maps for a short road trip (mostly on trails), I’m creating multiple Areas. Each Area download includes Gaia Topo, NatGeo Trails Illustrated and World Imagery. I chose the sizes of the Areas based off of the limits listed above (completely, and unfortunately, avoiding any MapBox or street views of any kind). 

    For an approximately 300 mile road trip, I needed to create eight separate areas. Ideally, only needing to create one area for the entire trip would be great. Especially for an even larger road trip.

    Thank you for the help!

     

  • Avatar
    Nathan

    @adam
    I'd suggest that you follow these steps to download maps for offline use rather than creating an area. That way you won't have the multi-colored squares covering your map.

    Also, if you have a route saved for your entire road trip, you can use the 'Download Along' feature to download an offline map that follows your route.

  • Avatar
    adam

    Thanks for the tip, @Nathan . The suggestion you provided was my first process. However, in order to download all the necessary Maps at the resolution I wanted, I would have needed to create and download dozens of individual Maps. That would have taken much longer than doing the Area process. But, since creating an Area automatically downloads the necessary maps, can I just delete the Areas and not delete the Maps? For example, when I deleted the Areas (the exact ones from the screenshot above), these Maps remained:

    On my road trip last weekend, we actually explored backcountry outside of the downloaded maps area. This made using Gaia difficult. If there weren't limits on tile downloads, or at least if the limits were significantly raised, then there would have been no issue. I'm not looking forward to downloading maps for an upcoming 1000+ mile road trip. (I can't use the "Download Along" feature since I won't know exactly where we're headed.)

    Regarding your note: "That way you won't have the multi-colored squares covering your map." Why isn't there a way to hide Areas without also hiding Tracks? (Feature Request added a year ago: https://help.gaiagps.com/hc/en-us/community/posts/115006989527-Map-Overlays-Toggle-My-Areas-should-be-separate-from-My-Tracks )

    Thanks again!

  • Avatar
    rickb

    First, I'm a NEW user that has learned a few tricks that might help. My primary use is back country roads and general exploration. Some fishing, camping, hiking, general wilderness site seeing.

    I like to choose map sources from the first list above that don't have a max combined download limit for these large open areas.

    I have found that keeping my downloads to zoom 14 or 15 is enough for me to explore large areas I've never been to. By doing this it keeps my downloads to lower tile counts and thus greatly reducing download size per each region.

    I also box in complete states at zoom 10 (Oregon at this level is like 600 tiles) which is prevents getting "lost" on the map interface if I accidentally swipe outside my downloaded region while offline, I can just zoom out.

    For reference, I think I have download half of Oregon (from Coast line to a vertical line stopping at Bend, OR) at zoom 15 in Gaia Topo in like 5 seperate downloads and I think each download is around 50,000 tiles each. I also did this for USGS Topo and MapQuest Satellite. I found going to zoom 16,17,18 is just too much resolution for general exploration when each level of zoom higher is 4x the data/tiles.

  • Avatar
    adam

    Thanks @rickb ! I'll dig in a bit further with your suggestions. Appreciate the help.

  • Avatar
    Nathan

    @adam
    Areas
    Yes, you can delete the area and retain your offline map that was created from the area.

    Tile Limits
    Like @rickb mentioned, I recommend Gaia Topo for when you need to download a large area because it has a smaller download size.

    Hiding Areas
    You can toggle the visibility of each area individually through the Saved menu or you can move all the areas to a folder and toggle off the visibility of the folder:

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