Individual Offline Map Tile Limits

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  • Avatar
    mikebouse

    When attempting to download multiple Mapbox Aerial sections ,10k tiles at a time :( ,  I was surprised to learn I am only permitted 160k Mapbox tiles total for offline use, per account not device. 160K tiles is not that large of an area, especially at a higher resolution like 16. I purchased 5 years of a subscription primarily for the excellent aerial maps. I have no internet connection at my house. Now, I have to drive into town for the Starbucks wifi every time I want to move an online map to my device? And then wait for hours and hours with the extremely slow transfer speed? This forces me to delete other MapBox maps that I need and choose which Mapbox maps are MOST important while deleting the rest. This Mapbox limitation is not prominently made known in the advertising but rather discreetly hidden. This is not fair to your users.

  • Avatar
    Nathan

    @mikebouse

    Thanks for your feedback and I have edited this article to highlight the combined tile limit for MapBox sources.

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    candymansk8r

    Can you explain why there are limits on #of tiles per download if eventually I can download it all anyway over multiple (THOUSANDS) of downloads. I was pretty irritated to find this out after I picked up a new, shiny and expensive 256gb SD card. Can you update us on if this restriction will ever be removed?

  • Avatar
    Nathan

    @candymansk8r
    I'm sorry for the frustration caused by the individual download tile limits.

    The individual download limits are used to discourage large, costly downloads; though it is still possible to piece together multiple small downloads. Some of the map sources such as the MapBox, ESRI, and NeoTreks map sources have a reduce limit due to the licensing cost associated with their offline use.

    We are working to optimize the download size of the Gaia Topo layer so larger areas can be downloaded within the limits.

  • Avatar
    rickb

    FYI:

    "Satellite with Labels (MapBox) on my Samsung Galaxy Tab A6 is limiting me to 1,000 tile download limit. the display turns red and throws be an error message when i click download. Above it says its should be 10,000 tiles. 

    For my purpose, I swapped over to "Satellite (MapQuest)" and did my download there, which worked fine.

  • Avatar
    Nathan

    @rickb
    It sounds like you might be reaching the 160,000 combined tile limit for all MapBox source. Can you click 'Submit a Request' above to contact the support team, and include a screenshot of the error message?

  • Avatar
    rickb

    At the time I typed this i only had 86,195 tiles downloaded total of all map types (not including cache tiles which I'm sure is way less since I cleared the cache several times since download the app a few days prior. I will see if i can get some screenshots posted up. 

  • Avatar
    adam

    Within the iOS app, is there a way to see the current total combined tiles downloaded (and perhaps along side the total limits)? Looking under Settings > Map Downloads or Settings > Storage, nothing indicates downloaded tiles.

    +1 vote for increasing the limits of combined tile downloads. Driving a relatively short looped overland adventure around my state (Oregon), I'd like to have fairly detailed off-road areas for offline use. With the current limits, I'm not able to download even half of the trip's maps.

    Thank you!

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