How Do I Cancel or Change My Subscription?

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6 comments

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    tothcolin1

    Is there a way to set up a yearly membership so that it does not automatically renew?  And if there's not, will it notify me before renewing and charging me?

  • Avatar
    Robyn

    @tothcolin1

    Yes, you can cancel your subscription at any time to stop it from automatically renewing. You will have access to all the membership features for the remainder of the payment period.

    Check out this article to learn more.

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    kevinmlusignea

    If I buy the $20/year membership then decide in a few months I would like to upgrade to the premium membership, would I have to pay the full $40 or do I just pay the difference of $20?

  • Avatar
    Nathan

    @kevinmlusignea
    Yes, you can upgrade to a Premium Membership and have your current membership prorated by clicking “Submit a Request” to contact support directly.

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    BrianKeisling23

    I cannot figure out how to cancel my subscription.  This program drains my cell phone battery rapidly when I am in the field and I find it unworkable.  I have been all over this site trying to cancel my subscription, but I can't find the actual "unsubscribe" feature that I need to accomplish this. 

  • Avatar
    Nathan

    @BrianKeisling23
    Sorry for the confusion.

    Membership
    Since your current membership is through iTunes, please follow these steps to cancel: https://support.apple.com/en-us/HT202039.

    For future reference, the My Subscriptions page on gaiagps.com lists all of your past and current memberships along with instructions on how to manage them.

    Battery Life
    Here's a great article on how to conserve your battery while using Gaia GPS: Reduce Battery Loss

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