On May 22 2017, we released a new iOS app, replacing the old version of Gaia GPS for iOS. This FAQ covers some questions for existing Gaia GPS users.
Can I keep using the old Gaia GPS app?
Yes, you can continue to use the old app with no interruption.
Do I get the new app for free if I bought the old app?
a) People who bought the old Gaia GPS can use the new Gaia GPS free for 2 years.
b) Existing GaiaPro users can use the new app at no additional cost, including newly added National Geographic Trails Illustrated and Neotreks maps.
How was the old app configured?
The old version of Gaia GPS cost $19.99 to download.
It also offered a GaiaPro yearly add-on.
How is the new app configured?
The new version of Gaia GPS is free to download and offers two yearly add-on: Member and Premium.
- Member: access to more than 57 map sources and download maps for offline use.
- Premium: access over 250 specialized map sources and layer multiple map sources.
How do the new Member/Premium levels compare to the old Gaia GPS/ GaiaPro add-on?
In the new iOS app, many features that were previously GaiaPro-only are available to everyone:
- MapBox maps
- area creation/measurement
- custom waypoint icons
- printing on gaiagps.com
- elevation lookups
The new Premium level also includes more maps than a GaiaPro subscription did. We added:
- National Geographic Trails Illustrated
- Neotreks
Overall, the new app has many new features and improvements, and offers more on all levels.
What about costs to use gaiagps.com without the app?
Premium maps and features on gaiagps.com are now less expensive, and free features all remain free.
In the past, you had to have a GaiaPro subscription to print maps on gaiagps.com, and to access premium maps. Now, you can print maps with a Membership, and access all premium maps with Premium.
Why did you switch to subscriptions?
Comments
13 comments
I bought the app in Oct-2017. I have changed the phone. I can't download the map anymore on my new phone. When I can buy old app?
@alexgawlik You can continue using Gaia GPS Classic, the app you bought, for as long as you like with no annual fee or subscription. Also, you can email support@gaiagps.com and we can extend your current trial of the new app to whatever you think is fair.
@kpurcell84 The new app is meant to be a replacement, so my best suggestion is to delete the old app. If you delete maps in the old app, they will get archived on the web and removed in the new app, too.
Does this pertain to Android users also?
I purchased the app. for Android, just a couple days ago and was considering the Pro version.
How will this work for me now?
@Andrew The V1.0 release notes from the iOS app tell a slightly different story. It seems that they indicate that the 2 years will begin at the purchase date of the classic version.
@tbsato That's how it was originally, but now it gives you two years from when you first start using the new app.
Being a current user, if I upgrade and after 2 years decide that I do not want to pay for a subscription, can I roll back to the non-subscription version?
Jennifer,
Yes, your tracks will automatically download in the new app when you login to your account. If you have any trouble with that, send us a note to support@gaiagps.com.
Alain,
We'll do a similar update for Android eventually, but don't have an ETA on that just yet.
Hi Chuck,
This change does not affect the Android app.
We expect to do a similar update on Android eventually, but it's not yet in development. We're waiting to decide both the date and scope for that.
@VarunV.Sadavarte
I'm sorry you are having an issue downloading maps and I have followed up with more information in the email you sent.
What about Android? Update in the future available there too?
Will all my tracks load to the new App?
I guess nobody told the developers :-D
It looks like the new app is trying to download all my offline maps again. Is this going to double the amount of space the maps are taking up on my phone? If so, can I remove the maps from the old app?
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