FAQ: New iOS App vs. Old iOS App

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  • Avatar
    Ashli Baldwin

    @alexgawlik You can continue using Gaia GPS Classic, the app you bought, for as long as you like with no annual fee or subscription. Also, you can email support@gaiagps.com and we can extend your current trial of the new app to whatever you think is fair. 

    @kpurcell84 The new app is meant to be a replacement, so my best suggestion is to delete the old app. If you delete maps in the old app, they will get archived on the web and removed in the new app, too.

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    Chuck Brinkley

    Does this pertain to Android users also?

    I purchased the app. for Android, just a couple days ago and was considering the Pro version.

    How will this work for me now?

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    tbsato

    @Andrew The V1.0 release notes from the iOS app tell a slightly different story. It seems that they indicate that the 2 years will begin at the purchase date of the classic version.

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    Andrew

    @tbsato That's how it was originally, but now it gives you two years from when you first start using the new app.

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    alexgawlik

    Being a current user, if I upgrade and after 2 years decide that I do not want to pay for a subscription, can I roll back to the non-subscription version?

  • Avatar
    Ashli Baldwin

    Jennifer,

    Yes, your tracks will automatically download in the new app when you login to your account. If you have any trouble with that, send us a note to support@gaiagps.com

    Alain,

    We'll do a similar update for Android eventually, but don't have an ETA on that just yet.

  • Avatar
    Ashli Baldwin

    Hi Chuck,

    This change does not affect the Android app.

    We expect to do a similar update on Android eventually, but it's not yet in development. We're waiting to decide both the date and scope for that.

  • Avatar
    AlainZarinelli

    What about Android? Update in the future available there too?

     

  • Avatar
    jennifer

    Will all my tracks load to the new App? 

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    tbsato

    I guess nobody told the developers :-D

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    kpurcell84

    It looks like the new app is trying to download all my offline maps again. Is this going to double the amount of space the maps are taking up on my phone? If so, can I remove the maps from the old app?

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