How Delete Multiple Map Downloads?

Répondu

rkruz3

24 septembre 2021 20:54

I set an area and now I'm downloading like 50 different tiles/maps.  I want to start over and select fewer maps.  How do I mass stop and delete the downloads to start over?  Even when I delete a single one it doesn't delete.  So frustrating.

Any ideas on how to do this?

thanks!

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• 

  Melanie

  1 octobre 2021 15:21

  Hey @rkruz3,
  
  You can delete multiple items at once in the app by following these steps:

  • Deleting Data in Android

  
  If you are having any issues with deleting maps in the app, as a workaround, you can 'sync' your maps with gaiagps.com and then delete them from the website. The next time you sync your device, the maps will get removed:
  
  

  • First, sync your account to the website by following these steps https://help.gaiagps.com/hc/en-us/articles/115003523547-Back-up-Your-Data-to-the-Web.
  • Log into your account on gaiagps.com> Click the drop-down menu in the top right> Maps> Use the checkboxes to select the maps you need deleted> Click Delete at the top of the screen
  • Then, open the app again and sync your account.

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