“New” Gaia app not up to “old” app standards

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8 comments

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    fivefri

    I've been using Gaia on my Android with my paid membership for a couple of years and have loved it. Since downloading the recent update, the app won't track my routes accurately. It will show up with crazy spikes off in different directions making an approximately 7-mile trek look like 18 miles.

    Can anyone point me in the direction of posts or information from Gaia about dealing with these errors? If I delete and download the app again, will I lose all of my saved data?

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    Jim Margolis

    @Philip.ak

    Sorry to hear you having issues with the app.

    It's not possible to install the old app, sorry about that.

    I'd like to take a closer look at the map download and sync issues with your iPad.  Can you email us at support@gaiagps.com so I can help you troubleshoot further?

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    ddivoky

    I have spent hours with the same issue of tracks being completely wonky since downloading the new Gaia-GPS Android App.  I was hoping I could reinstall the old App since it was pretty much flawless for 3 years on my Samsung J7-V.  I have noticed that the GPS accuracy bounces all over the place to the tune of 20m to over 120m.  That also includes the same issue  (tracks and locations bouncing around) with other second party Google Play Apps such as GPS Status & Toolbox.  I checked the US Gov't Space Force (they now manage the US GPS satellite system) website, and could find nothing as to why this bouncing locations is happening.  I sure hope it can get pinned down and fixed.

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    Jim Margolis

    @fivefri

    Sorry to hear you're having issues with your track recording.

    Will you try the steps in this article and let me know if that resolves this issue for you?


    If you continue to have trouble, please email us at support@gaiagps.com and we can help you troubleshoot.

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    fivefri

    I made the suggested change listed below and it worked!

    2. Select "device only" locating method

    Set your phone's location services for Gaia GPS to "Device/GPS Only" Here is how to do that:

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    mjgarizona

    I have 5 apps on my Android, 1 I use, 2 I try to use(including GAIA) and 2 I should delete.  The easiest to use is All Trails, which makes it the winner.  I don't like spending hours on a steep learning curve when it shouldn't be that difficult - that's directed at Route Scout too.   It's frustrating because the capabilities look useful.  All 5 have different strengths and weaknesses,  but ease of use is important.  For GAIA I've tried youtube videos, website input, trial and error....geez, c'mon. And why does this app make you dowload a map area?  That is a weakness.  Their trail list to search is minimal, no water report input(Route Scout has this, All Trails, no)...Hey, I'm still trying because so many love it, I hope I can figure it out and be a believer too.  If one of these apps could address features that seem most popular they could probably dominate.  Hey, maybe it is really hard.

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    ddivoky

    I never could get the latest update to properly track on my Samsung J7-V.  I set Location to phone only, still no luck. It must be this particular Samsung phone model.  I use MapMyWalk for measuring distance and still use Gaia for all other map work.  mjg, you don't have to always download maps, only when you are going to be out of cell service, which I realize, can be a lot of the time if your using it strictly for backcountry use.  Or your going to need Terabytes of memory to download a whole part of the country or whole states.  Personally, I would never trust an App for water reports.  The consequences could be deadly if your talking about desert areas. There is a learning curve with GaiaGPS, but maybe because I was a part time ArcGIS hack at work, I did not think it was that bad to learn.  You might consider a dedicated GPS receiver, not cheap and although they do come with a very basic map package, you do need to buy detailed maps for hiking.  Good luck searching for the Holy Grail of map Apps.

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    Melanie Wilson

    Hey @ddivoky,

    Sorry to hear you're having issues with your track recordings.

    Some devices, like the Samsung Galaxy A and J models, have reported an issue where their tracks have errant spikes throughout the recording.

    We believe this is related to the GPS chips used in these devices. 

    As a workaround, some users have reported that using another mapping app (like Google Maps) simultaneously while tracking resolves this issue. 

    Learn more here:  Track recording inaccurate or has spikes

    If you would like us to take a closer look at this issue, click on the "Help" button on the bottom of the screen to send us a note.

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