Problem importing edited GPX file

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corey

• February 25, 2021 03:49

I forgot to turn off Gaia after our hike and recorded us driving away in the car.  I used https://backcountrybc.ca/maps-and-media/gps-and-mapping-tools/wtracks-gpx-editor

to edit the exported file, cut off the driving part and saved the shorter (corrected) route as a GPX file.

The file will not import!  It just spins and spins, doesn't fail, no errors either.

Then I tried editing the Gaia export file again, this time using https://feub.net/gps-track-tools/edit-track/#.  I made the same change and exported the new GPX file and it also won't import back into Gaia. 

 

I think the import is simply busted?   Can anyone confirm the import acutally works?

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• Official comment

  

  Chris

  • February 26, 2021 18:05

  Hey all! Thanks for reaching out to support about this. 

  We got a hotfix implemented this morning and the web uploader should be operating normally now.

  If you have any issues, please let us know asap.

  And, @corey, just so you know, you can crop a track next time you accidentally forget to stop recording when you drive off. 

  • Crop a Track in iOS
  • Crop a Track in Android

  AND we just snuck a feature in to the latest iOS update (iOS release 2021.2) that helps with this exact problem.

  Drive off detection - Get notified if you drive away while recording a track. Gaia GPS will also automatically select the driving segment to make it easy to trim off in the track editor.

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  bobpalin

  • February 25, 2021 18:12

  Import seems to be broken generally.

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  corey

  • February 25, 2021 19:59

  Oh no. Thanks for confirming bobpalin... I just recently bought the pro subscription as I have a lot of hikes and trails recorded and ready to upload.... If the import doesn't get fixed soon, the product isn't a lot of value to me.

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  Wayne G

  • February 25, 2021 22:23

  Same problem in that I cannot import .kmz or .kml files; it just spins and spins ...

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  2014JKM

  • February 26, 2021 04:43

  Same problem for me.  Can't upload / import gpx files, edited or not.  Import is broken.

  I am able to "import" from trailsoffroad.com, which has a direct import to gaiagps button.

  Hope it gets fixed soon!

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  Glenn

  • February 26, 2021 13:47

  Same, I'm unable to import any files on the website.

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  Grayson781

  • February 26, 2021 15:18

  I just started using the import feature this week 2/22/21 and it was working fine.  Then Wed (2/24) it stopped working.  I submitted a help ticket this am.  Hopefully someone will address this

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  NWwalker

  • February 26, 2021 19:58

  The fix Gaia made worked for me. I can now upload tracks on the web. Thanks!

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  corey

  • February 26, 2021 20:57

  Thanks Chris for the fix and I'll check out the trim feature in the app. Very useful, glad I'm not the only one. :-)

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