GPS returning bad coordinates

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JerryGarcia

• October 06, 2017 21:53

Hi all,
New user here on iOS. Twice I have been in remote rafting trips in Alaska (Bristol Bay region) and received the message "GPS is returning bad coordinates." There have been no peaks or valleys which would affect reception and other GPS units in the group worked. Is this a setting issue? Suggestions?

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  Ashli Baldwin

  • October 09, 2017 14:55

  Hi Jerry,

  That message gets displayed when Gaia GPS isn't finding a GPS signal.

  If that happens again, you can check your GPS signal strength from the Trip screen.

  Restarting your device before a trip will also help clear up any GPS errors.

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  ClayRayborn

  • November 03, 2017 19:47

  Same issue on backcountry hunting trip. Resets etc don’t fix it. Also not a signal issue. Same iPhone has no issue dropping waypoints with ONX hunt app. My buddy’s 90’s etrex also had no issue. This is a Gaia issue. Preparing for next hunt and it’s showing that same error and again onX app no issue. Don’t want to purchase onX (currently only have free version) but at this point Gaia is useless to me.

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  Ashli Baldwin

  • November 03, 2017 21:21

  Hi Clay,

  I'm sorry you're having trouble getting a GPS signal.

  Can you check to make sure you've enabled location services for Gaia GPS? Here's how you can do that: https://help.gaiagps.com/hc/en-us/articles/115003525427

  If that doesn't help, do you mind sending logs to support? Go to Settings > Other > Send Logs and mention my name in the message so it gets routed back to me.

   

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