Creating a route always draws a direct/straight route. No longer switches between Car, bike, hike and bird

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8 comments

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    Ashli Baldwin

    Hi,

    The routing engine uses OpenStreetMap data, which is the same data that maps like Gaia Topo and OpenHikingMap use. It is possible that the trail you are trying to follow doesn't exist on those maps, and that is why it is defaulting to a straight line instead.

    It is possible to add trails to OpenStreetMap. Here is a blog post we wrote about that: http://blog.gaiagps.com/use-your-gps-tracks-to-update-openstreetmap/

    If the trail does show on maps like Gaia Topo, but isn't working, please send me a link to that spot on the map and I can have a closer look.

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    thunderandcloud

    Hi,

    I see the trail from Gaia Topo map but still getting straight line.

    I have many examples but here I'm attaching as an example.

    Please let me know how to fix it.

    thttps://www.gaiagps.com/public/eHUJrQFYVFHAaXXEXsYvQSGD 

    Thanks,

    Scot

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    Ashli Baldwin

    Scot,

    Thanks for linking me to that example.

    I took a look at your route, and there is definitely some issue preventing it from snapping to the trail like it should. I've passed this along to our lead developer and will follow up with you as soon as I have an update!

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    Ashli Baldwin

    Hi Scot,

    Thanks for your patience!

    We were able to fix the issue affecting your route.

    To update your route - select Edit on the page you linked above.

    Then, re-drag the points of the straight line segments onto the trail, and it will snap. 

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    thunderandcloud

    Hi Ashli,

    Thank you very much for your prompt follow up on this.

    Yes, I just confirmed that the route I had problem with is not working properly without straight lines.

    However, as I stated in my comment earlier, I have other routes that showed same issue but they are not fixed.

    Please check the route below as an example where the straight line issue is not fixed.

    https://www.gaiagps.com/public/hscZtzaCeorGIibQ2TFVAQTK

     

    Best,

    Scott

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    Ashli Baldwin

    Hi Scott,

    I'll ask the developers to take a look at that one as well. 

    FYI these issues are due to a recent change where we're now using our own server to do the trail-routing, because the 3rd party provider shut down - it's the same software, but we need to make a few additional tweaks. 

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    Ashli Baldwin

    Hi Scott,

    Thanks for your patience - I believe this is fixed now too! Make sure to delete and extraneous points, and the remaining ones should snap to the trail without issue.

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    thunderandcloud

    Thanks it works good now!

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