Creating a route always draws a direct/straight route. No longer switches between Car, bike, hike and birdAnswered
Love the app and only started using it last week. I'm attempting to create a new route along Forest Service roads. Initially I'd create a new point and the route would follow the existing rate - great. Recently I've noticed this no longer happens. Selecting a new point o extend my map (edit) and the newly drawn segment always defaults to a straight line. Switching between car, hike etc no longer re-routes the route as it did in the past. I'm seeing this happen both on the web interface as well as the iOS app.
Can you help? I really want the route to track the Forest service roads as I create new routes.
The routing engine uses OpenStreetMap data, which is the same data that maps like Gaia Topo and OpenHikingMap use. It is possible that the trail you are trying to follow doesn't exist on those maps, and that is why it is defaulting to a straight line instead.
It is possible to add trails to OpenStreetMap. Here is a blog post we wrote about that: http://blog.gaiagps.com/use-your-gps-tracks-to-update-openstreetmap/
If the trail does show on maps like Gaia Topo, but isn't working, please send me a link to that spot on the map and I can have a closer look.
I see the trail from Gaia Topo map but still getting straight line.
I have many examples but here I'm attaching as an example.
Please let me know how to fix it.
Thank you very much for your prompt follow up on this.
Yes, I just confirmed that the route I had problem with is not working properly without straight lines.
However, as I stated in my comment earlier, I have other routes that showed same issue but they are not fixed.
Please check the route below as an example where the straight line issue is not fixed.
I'll ask the developers to take a look at that one as well.
FYI these issues are due to a recent change where we're now using our own server to do the trail-routing, because the 3rd party provider shut down - it's the same software, but we need to make a few additional tweaks.
I'm sorry for the trouble with your track recordings.
Can you check that your phone's location settings are set to always allow the Gaia GPS app to access your location:
Email email@example.com if the issue continues to occur.
The problem with routes not snapping to a trail (straight lining and not following the trail) still happens some. For example, I can click on the Wenaha River Trail in SE Washington/NE Oregon in the Blue Mountains, and Gaia selects and highlights the whole trail. This indicates that Gaia is fully aware of the trail. But if I try to use the Route tool on the same trail, it will not snap to the trail. Snaps to roads around the area just fine, just not the trail. Doesn't seem to matter what map layer is being used.
It would be useful if a trail is in Gaia, and can be selected, then that could then generate a route, without manually having to build the route a point at a time.
Sorry for the trouble. We had a hiccup with our snap-to-trail backend service yesterday but it should be all set now.
Please contact Support if you continue to have trouble: https://help.gaiagps.com/hc/en-us/requests/new
Post is closed for comments.