Help ASAP, lost my legacy account when I logged in, and I am leaving on a trip that I need a downloade map in about 14 hours
Any help would be apreciated!
I have been loving gaia since 2017 when I bought it, and tonight I tried to create a route on the website to send to my phone. I didn't have an account because I never needed one to log in to the app with a legacy app. I created an account using the email that the app was bought on the android app store. Gaia now has removed my legacy account, I can't download maps, and I am going backpacking for 3 days and need the downloaded maps in about 14hours.
I uninstalled and re-installed the app from the app store, and it is still forcing me to log in, and isn't letting me use the no login legacy account anymore. I don't care if i loose any of the extra features, I just want the basic app back!
I shot an email to support, but an hoping that someone will know how to fix this so that I can use it for my trip tomorrow! Gaia has been nothing but good so far, but this really bad set of circumstances I am now in.
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I got an email this morning saying it has been taken care of, Amazingly quick response! Looks like I am going to buy a year or two of premium if a need it or not just to support Gaia.
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