Please simplify/improve group sharing of folders
I am a member of.a SAR team. Some are more technically inclined than others. I am trying to help them all get onto Gaia. I have a shared folder into which I place currently relevant information. I have shared it with all of their emails. They aren’t able to get it “incorporated” into their account by themselves. I meet up with them in person; they hand me their phone. I go to my Gaia—how do I share with them a link that will immediatelely incorporate the folder to their Gaia? There is no option to “resend invite”. If I share the link, it takes them to the webpage. If, from the webpage, I choose to “open in Gaia”, it opens the app but DOES NOT send the folder share over. I’m stymied, about something that should be simple. They can’t find the original email. They don’t remember what their Gaia password should be, offhand, in order to sign into the webpage interface. Do I “revoke” them from the list, then resend them a new invite immediately? If I do that, will the new email have.a link that actually opens in Gaia, or only in the webpage? Do they need to reset their (lost) password to Gaia online, just to be able to incorporate the shared folder?
I feel like I should be able to share a link, via text/email/airdrop etc, and when they click the link, the Gaia app is opened and they have joined the folder, and that’s that. Is it possible to make it that simple? If so, I could easily get my whole SAR team to start using Gaia for missions. Otherwise, I don’t know how long it will ever happen.
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@mholmes
I'm sorry for the trouble.
Sharing a folder will send an email to the user you want to add to the folder. Once they open that email there should be a link that says "Join". If they click that link, it should add the folder to their account.They should also get a notification in the app. If they tap the ✔ in the banner that pops up in the Saved menu they will be given access to the folder.
You can see who has joined successfully in the app by opening the folder and tapping the Share Settings icon (person with a plus sign).
If a user did not receive an invitation, or can't find the invite email, you can resend the invitation by selecting that user from the Share Settings menu and tapping "Revoke Invitation", then follow the original steps to share the folder again.
You can find more information and instructions for managing shared folders in these articles:
If you have any further questions or run into issues, please email support@gaiagps.com and we will take a closer look.
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