Sorting out Membership
Hi
Not sure if this is the correct venue for this but I can't seem to find any formal support links on the site. So....
When I purchased my subscription via the apple app store it saved my email address as alanmcw@mac.com. This is not a valid address , it should be alanmcwaters@mac.com. The saved password is not one of my "stock" PWs so I can't log into the alanmcw@mac.com account to change the address or the password. I logged into here using my facebook account but this does not seem to be the same account as my subscription does not show up in this account. I attached the subscription receipt if that helps at all. I really don't care which account I own but I would like to get my email, PW and subscription all synced up
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Hi Alan,
I'm sorry you had trouble with that. I'll forward your information to support and someone will get back to you shortly.
For future reference, you can contact support by clicking 'submit a request' at the top of the help center.
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