Cannot save a route that I edit.
Hello,
I have a partially completed route that I am working on. When I go back to the saved route, open it in edit mode, and add a few more way points then save it, it will not save the new waypoints I've added to the existing route.
Its a long 7500km journey which I am planning in stages so cannot plot the whole thing in one go. Why cant I save new additions to the existing route ?
Thank you.
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Any solutions already or answers from the support? I get crazy with this obvious bug in the only thing gaia gps should provide. All those stupid new maps and features. What matters is a simple reliable saving of the changes. Contacted the support a month ago but the only thing they recommended was it has sth to do with the browser cache. Nonsense. The bug persists and it gets worse. Can't even change names of the routes. Some get saved, some not. Furthermore some routes get corrupted with random straight lines between points, altering the distance and elevation chart.
Sigh...what happened to the old Gaia from a year ago, where at least the browser version was usable. I contacted the support again, hope they admid that there are problems and come up with a solution.
Cheers -
Same problem for me as well.
This is not browser related, I edit the same route in Safari and Chrome on macOS, save the changes, log out and log back in and the changes are lost.
This is easy to reproduce, use a long route, in my case a 600mi driving route as a test, save it, and then make edits.
I even tried editing the name of the route, adding a 2 at the end of the title, then saved it, but even that change gets lost.
High priority issue in my opinion, core functionality.
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I am so frustrated with Gaia and this problem. My search of their community boards for a solution shows that this has been a problem for 5 years! As a "paying customer," I expect better. I submitted a ticket only to get a response suggesting I try the things that I said I already tried that DON'T work!
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Same issue here, on multiple computers. The route planning is the main reason I still have Gaia, but if the web app won’t let me consistently plan routes then it isn’t worth it to me. I have lost 6 hours planning 160+ miles of routes this week due to the edit failure and tonight a complete failure for Gaia to save a new route.
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The problem is clearly not solved yet. I spent quite a few hours setting the stage for our long (long) trip from Key West to Prudhoe Bay (AK). I saved every 5 or 6 waypoints, and then when I resumed editing the day after, all changes were gone. I tried to duplicate it, but with no success. Any other workaround while support will hopefully wake up and do something before we all walk away from Gaia?
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I have the same problem and literally have lost days of work editing that have not saved. I have tried numerous alternative ways of editing (from the map, from the saved items folder), syncing, duplicating routes and editing but still my edits do not save. I see this thread starts 10 months ago! Surely Gaia must know about this bug??? Can anyone recommend a similar app that works on PC. Its a shame because there's so many cool things about Gaia
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One work-around that has worked for me is to duplicate the route, do the edits required, and then save it.
The sequence is important: duplicate, edit and only at the end save. That has worked for me.I have raised a support ticket with GaiaGPS months ago, but nothing came out of that.
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Here is the response I got from Gaia to my "ticket:
Jay Crooker (Gaia GPS)
Mar 15, 2023, 07:22 PDT
Hi David,
Sorry for the trouble editing your route. Would you mind telling me the name of the route so that I can take a closer look?
if it is a short route, I'd recommend deleting the existign route and starting over. We have made some changes to the route editing tools since you submitted your support ticket, and I suspect the changes should prevent the issue from occurring again.
Jay | Gaia GPS Customer Success
Outside Inc. TeamObviously, this did not fix anything.. I did delete the route and recreated it into 9 different legs. From my research of the posts, It seems like the common denominator is LONG routes that folks have spent a lot of effort creating. I think the volume of data in a long route is creating the freeze when it comes time to edit. The new shorter routes are responding to the edit feature and are save-able.
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Just came across this issue as well. While I haven't been able to test my theory yet, I had this same issue in Garmin and Strava's mapping solutions which I'm pretty sure use the same backend. If Gaia does as well, then I found the problem only happens if you try switching the routing mode (vehicle, hiking, cycling) in the middle of editing.
Sometimes I could switch a couple times and it would still work, but sometimes it just took me switching once and everything gets borked.
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