502 Bad Gateway 23 APR 2022

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TKGS

• April 23, 2022 21:37

Hi,

I'm seeing "502 Bad Gateway" after logging into the website. I am immediately taken to this page: https://www.gaiagps.com/map/

When I don't see this and try to import a route the site hangs.

What is the issue?

 

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  Philip.ak

  • April 23, 2022 22:29

  Yeah, there’s a lot of weird stuff going on. I can’t get any of my iOS devices to sync, and this website is behaving quite strangely. Two days ago everything seemed fine and I was able to import routes, manage my files, download map tiles, and sync my data, etc.

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  Doug Schwarz

  • April 23, 2022 22:58

  I was using the website without issue yesterday but am now getting the Bad Gateway error with multiple browsers, even after clearing cache and restarting browsers. I'm not trying to sync data, but the iOS app is working to find and display hikes. 

  A quick Google search has shown this error happening many times over the past couple of years. Luckily I'm not actively planning a trip at the moment

   

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  Walt Knapp

  • April 23, 2022 23:02

  Takes a half hour to display any map in CarPlay, just blank area before that.

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  Philip.ak

  • April 24, 2022 01:31
  • Edited

  My iPhone 13 Pro (iOS 15.4.1) will now sync with Gaia v2022.4.

  For some reason my iPad Pro (3rd gen, 13”), with exactly the same software versions, will not.

  Odd.

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  Walt Knapp

  • April 24, 2022 03:22

  iOS for iPad is different software than iOS for iPhone, even though it displays the same version number. That started about the same time that cut off iPads from CarPlay. (A few months after I bought my 11 inch iPad Pro with 1TB for use with Gaia)

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  Philip.ak

  • April 24, 2022 20:43

  Syncing seems to be working across all my devices again. Whew!

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  Kristin McLane

  • April 26, 2022 00:13

  Sorry for the trouble.
   
  We were experiencing some intermittent server issues and that is likely the cause of what you experienced. It is working again now.
   
  Can you please try again and let us know if you have any more issues?

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  Walt Knapp

  • April 27, 2022 05:22

  All that I reported continue, if you fixed the server you have not fixed any of the bugs I have experienced. And, no it is not because of login failure or no WiFi connection. Most of the problems are connected with downloading layer maps.  And, yes I have a premium account.

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