Version 2022.4 map sync and download issues

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4 comments

  • Official comment
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    Zach Segraves

    Hi Walt,
     
    Sorry for the trouble.  I'll reach out to you via email to help troubleshoot your issues.
     
    If anyone else is having similar difficulties, the best way to get help is to contact support here: https://help.gaiagps.com/hc/en-us/requests/new 

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    Philip.ak

    None of my iOS devices are able to sync. Even this website is behaving erratically. Was there some giant malware breach?

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    Walt Knapp
    It does not scroll reliably or touch select reliably. Mostly have to restart the app between each command now. 
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  • Avatar
    Jim Margolis

    Hi Philip,
     
    Sorry for the trouble. There was not a malware breach. We did have some server issues over the weekend that are likely the cause of what you are describing. I recommend trying to sync again.  If that doesn't work, please contact Support here.

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