"This route is unsupported on Apple Watch"

Comments

8 comments

  • Official comment
    Avatar
    Zach Segraves

    Hi Mark,
     
    Sorry for the trouble.
     
    It sounds like you might be experiencing a bug.  I'll email you directly to troubleshoot.

    Comment actions Permalink
  • Avatar
    JB

    Having the same issue.

    0
    Comment actions Permalink
  • Avatar
    mark.goodrich

    I should have left the OS/versions I'm using:

    IPhone:

    IPhone 11

    iOS: 15.3.1

    Gaia App: v2022.2

     

    Apple Watch:

    Series 7, Model 2474

    watchOS 8.3

    Not sure what version of Gaia watch app it is, but was installed for the first time this past week.

    0
    Comment actions Permalink
  • Avatar
    photolafond

    Hello Zach, I’m having the same issue, iPhone 8, Apple Watch 8.4.2, photolafond@gmail.com

    0
    Comment actions Permalink
  • Avatar
    mark.goodrich

    Hello all... Zach showed me a workaround that worked... sorry, should have posted it here earlier!

    Here it is:

    • In the iPhone app, open one of the routes you've had trouble with.
    • Tap Edit > Edit Route and then tap "Save" without changing anything

     
    After following those steps, are you able to send the route to your watch?

    1
    Comment actions Permalink
  • Avatar
    lisa.stanley

    This worked for me. Thanks!

    0
    Comment actions Permalink
  • Avatar
    rubikskube

    I'm experiencing this issue on iOS 16 & WatchOS 9, however the "edit & save" workaround in the iOS app isn't working. Any suggestions? https://www.gaiagps.com/public/rQkkMSjnFOjQufnMdo96KeZm 

    0
    Comment actions Permalink
  • Avatar
    sethbaker

    I'm also experiencing this same issue.  Newest version of iOS and WatchOS.  All apps are up to date.  Every Route is giving me this same "Route Unsupported" error.

    0
    Comment actions Permalink

Please sign in to leave a comment.