Stuck at 50%

Follow
Avatar
Nick
There’s apparently a well known problem with transferring routes to Apple Watch. No matter how many times I have tried the process freezes at 50%. I have both screens on. I have figured out that I need to press ‘Navigation’ on the watch otherwise I get the ‘not reachable’ message on the phone. I have re-installed Gaia on the watch and set the screen time to 70 seconds (Apple Watch 4).
0

Comments

3 comments

Sort by Date Votes
  • Avatar
    urbananchorite
    • Edited

    I HAVE HARD RESET BOTH THE IPHONE 12 and the Apple Watch 7.  I drew a new route because the help site says old ones won't transfer (yet).  My watch says it is connected to the phone.  WiFi and Bluetooth are on for both.  All my software is up-to date on both. When I press Navigate on the watch it says "no routes to show."  When I press the three dots for the new route on the phone, the "send to watch" says "not reachable."  There must be something else (?)

    1
    Comment actions Permalink
  • Avatar
    Jim Margolis

    Hi there,

    Thanks for reaching out.
     
    You will see the "unreachable" message if the Watch app is not open or if the Watch is not connected to your phone. Make sure Gaia GPS is open with the screen illuminated on both your phone and the Watch and try again.
     
    If that doesn't work, open the Watch app, tap Navigate from the home screen, and then try sending the Route again from the phone.
     
    To keep your screen on longer, I recommend changing these settings:

    • For Series 5 and Series 6 Watches: set your Display to “Always On”: Watch Settings -> Display & Brightness -> Always On
    • On earlier Watch models: change your Wake Screen settings: Watch Settings -> General -> Wake Screen -> Wake for 70 Seconds

     
    If you have any further questions, please contact Support here.

    -1
    Comment actions Permalink
  • Avatar
    Nick

    I've done all that Jim, still doesn't work. Just went with WorkOutDoors instead, their software just works.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post