No Internet Connection error message on repeat

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6 comments

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    wmpacemd

    I am experiencing the same problem. Makes it nearly impossible to use the map. Maybe they will fix it.

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    Melanie Wilson

    Sorry for the trouble.

    Can you try toggling off/on WiFi Assist to fix this issue:

    • Open your phone's Settings app> Cellular > Scroll down to the bottom and look for Wi-Fi Assist>Toggle off/on a few times.


    If that does not help, you may need to reset your iPhone network settings:

    • From your phone's Settings app, tap General> Reset> Reset Network Settings> If prompted, enter your passcode and Reset Network Settings again.


    If you continue to have any issues, please contact Support here: https://help.gaiagps.com/hc/en-us/requests/new

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    travis.redfield

    I found another work around... close Gaia app. Then open safari and login to gaiagps.com. It will prompt you to open the app. Click to open app from safari. 

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    gdavies

    Thanks, Travis, this simple approach shook loose my Gaia iOS app, which wouldn't sync or otherwise play nicely. 5/11/22.

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    Walt Knapp
    Be careful about how you set up cellular data unless you have a cellular plan with unlimited data.

    Downloading map data via cellular can eat your data limits very quickly.
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    airsar

    Had this problem on a new iPad pro. Shutting own and then restarting the iPad solved the issue.

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