Renew subscription while offline

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    Melanie Wilson

    Hey @craig.wampler,

    You won't lose your Premium access if you're offline on the day your subscription renews.

    The app only updates its subscription status when it is able to refresh that info from the server. So if you go off on a year-long offline trip a week before your subscription expires, the subscription will keep working that whole time, because we would never lock someone out while they are offline.

    When you get back online, the app will see that your credit card on file was charged for the renewal and your Premium access will continue for another year. 

    I have extended your Premium Membership by 1-month so you don't need to worry about this while you are offline.

    If you have any other questions, please contact Support here: https://help.gaiagps.com/hc/en-us/requests/new

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