GPS, arrow, coordinates not working in one spot

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    Melanie Wilson

    Hey @Steven Platek,

    It is possible that the one spot has a weak GPS signal.  

    Deep valleys, canyons, and areas with dense cloud or tree cover can have patches of weak GPS signal.

    The next time you are in that spot, can you check your GPS accuracy by following these steps?


    Additionally, I recommend cycling your phone on and off a couple of times. This will delete any GPS errors that may have accumulated in your phone's GPS chip.

    If you have a strong GPS signal and you are still having trouble,  please contact Support here so we can troubleshoot further.

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