Since the 3rd of July when I received notice of Outside Interactive's despicable new terms of service for Gaia GPS, which basically state (paraphrasing), "We'll do whatever we want with you and your data", I have:
- two unanswered emails
- several unanswered and unacknowledged community post comments
If you had a shred of customer service mentality or a conscience you would at least have the courtesy to acknowledge a paying customer. Thanks for the Zendesk response stating "We have received your message and will get back to you shortly, usually within one business day." It's now been 19 calendar days since the first one.
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