Taking forever to download
Answered
Recently made a pretty big zone (Southern Canada, BC, my layer is backroad mapbooks) about 10gb worth. Started the download 24hrs ago and it's still not done. All I have is a notification saying Gaia is downloading something. Unsure why you're against progress bars but im not seeing any. Bought this membership for a road trip Wednesday and kind of need it for offline maps, what gives?
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Hi there,
I am sorry you are having trouble downloading maps.
Will you try the steps in this article and let me know if that resolves this issue for you?Additionally, please try these things:
- Map downloads will be paused on Android if the app is fully closed. Make sure the app is running in the background. For a large download, try leaving it connected to wifi and plugged in overnight.
- Turn on auto-resume so that map downloads will automatically resume if app is closed. Tap Settings > Map Download > Toggle on Auto-resume
To see the progress of the map download in the app, please follow these steps: View the Status of Offline Map Downloads in Android
If you continue to have any issues, please contact support so we can help:
https://help.gaiagps.com/hc/en-us/requests/new
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