Gaiagps.com Issues

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Travis T.

• September 20, 2020 14:42

Are other people having issues with map functions on gaiagps.com? It’s so slow for me that it isn’t even useable. Super frustrating. Maps take forever to load when I try to zoom or pan. It’s completely useless for me.

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• Official comment

  

  Chris Hill

  • September 28, 2020 17:13

  Hey all,
  
  Over the past weekend, we experienced server outages that may have disrupted syncing on the mobile app. You may also have experienced slowdown on the website during this time.
  
  This issue has been resolved. We can report that sync-ing is completing normally and gaiagps.com is up and running. We are continuing to roll out small-patch updates to the website to improve performance over the coming days.

  If you have any issues please contact support.

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  Jay Crooker

  • September 22, 2020 18:36

  Hello @Travis T,
  
  I have followed up with you directly via email to help troubleshoot the issues you are experiencing at gaiagps.com.

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  jdewd250

  • September 25, 2020 01:07

  I have the same issue, the website is horribly slow and the app locks up

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  rlernst

  • September 25, 2020 03:15

  I see nothing on the map (running Windows 10 with Edge browser), and when I click on the layers icon, there are no layers active or available.

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  ccarter06

  • September 25, 2020 03:25

  I'm seeing the same thing as rlernst on my macbook using the Chrome browser.  In the iOS app on my iPad nothing will download and if I try to use the search bar the app says to check my internet connection.  I did check my internet connection, and it's working with other apps and servers.

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  rlernst

  • September 25, 2020 03:44

  They just came back.

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  sricen

  • September 25, 2020 21:29

  Nothing is loading

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  ggorska

  • September 26, 2020 14:28

  Website on desktop browser is very slow. 9/26/2020 7:28 PDT

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