Gaia not working

Answered

sricen

September 25, 2020 21:33

Getting no map or other saved items on web version. Android apps not updating.

1

• Official comment

  

  Chris Hillbee

  • Community moderator

  September 28, 2020 17:12

  Hey all,
  
  Over the past weekend, we experienced server outages that may have disrupted syncing on the mobile app. You may also have experienced slowdown on the website during this time.
  
  This issue has been resolved. We can report that sync-ing is completing normally and gaiagps.com is up and running. We are continuing to roll out small-patch updates to the website to improve performance over the coming days.

  If you have any issues please contact support.
• 

  eblaikie

  September 25, 2020 21:59

  Same here. Was working fine all morning then it stopped loading maps and my routes were loading intermittently. I have a big hike tonight. Looks like I'm taking out the map and compass.

  0
• 

  Knight

  September 27, 2020 00:52

  Me too. The app won't load. Just pulls up the opening topo image, the the map area goes blank, and it freezes. Can't do anything. Any help Gaia?

  0
• 

  Jim Gallie

  September 29, 2020 01:49

  I'm still getting Error 500:  Server Error.  I can't access the web based map at all.

  0
• 

  Ryan Candage

  September 29, 2020 03:40

  This still appears to be a problem.  

  0
• 

  Melanie

  October 02, 2020 01:10

  @Ryan Candage,
  
  All systems are currently up and running.
  
  You can check on the current status here: https://status.gaiagps.com/
  
  If you are still having any issues please contact support.

  0

Please sign in to leave a comment.