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I am extremely unhappy that Gaia has removed all references to its support phone numbers! I have recommended Gaia over and over to my 900 member off road riding club but now everybody is complaining to me that they can no longer call Gaia for support, Myself included! In my case I have emailed support at least 20 times, at first with great response. But for the last 12 or so emails I have sent in there is no reply!!!
No support phone number + zero response to emails = a product that was once up & coming but is now a worthless and useless!!!
Signed,
A very pissed user (soon to become a former user)!
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Hi there,
Sorry for the trouble.
I assure you we've received all your messages. Most recently, I see one from Sunday and one from yesterday you sent from the Help widget in the Help Center. I'm concerned that you're not hearing from us because we have responded to every one of your requests. However, it looks like we haven't received a reply from you since 2019.
Can you check your spam or junk folder for our emails? You should see an email titled "RE: [the subject of your message]" from support@gaiagps.com. I'm happy to respond to you via different email if you prefer. Just let me know. I'm happy to send along all our replies to your previous questions too.
Also, Premium Members can call Support any time from the app by opening Gaia GPS and going to Settings > Help > Call Gaia GPS.
Talk to you soon,
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