MacBook Pro freezes and restarts.

warren

August 07, 2018 19:17

Using Safari 11.1.2 on my MacBook Pro GaiaGps.com will lockup and automatically restart my laptop. Seems like most times this happens I am zooming in and out using 2 finger drag.

 

I have a 2017 MacBook Pro with an i7 processor, 16 GB ram and High Sierra 10.13.6.

 

Thanks,

Warren

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  Nathan

  August 14, 2018 20:30

  I'm sorry you are having an issue access gaiagps.com on your MacBook.
  
  Can you let me know if you are able to access gaiagps.com through Chrome and use the two-finger drag option?

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  ggps4sx

  September 08, 2018 12:19

  I have a much older MacBook Pro with the same spec including the macOS version. I am able to use two finger drag in Safari - I have the same version as yours - without any issues. There could be some issue in your safari installation, though I cannot say how.

  You might try Chrome instead as suggested, which is what I use.

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  warren

  September 08, 2018 13:09

  Sorry for the delay in getting back to this. Lately it’s been working fine. I think I realized that I was dragging diagonally across the screen. I’m dragging up and down now to zoom and it seems to be much better. Not sure if it’s just a coincidence or not but zooming seems to be fine for me now. I will try chrome as seems like it’s used a little more.
  This is my first macOS, was a long time windows user so I’m having to figure some things out. Haha

  Thanks for the help.
  Warren

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