Errors in cumulative elevation are a known issue (really)
There is an issue with elevations shown both in the website and in the app that has been reported numerous times, for instance here, here and here, including myself sending a report via email. To illustrate this better, here's a list of ascent/descent data reported in several places for a route that I planned and tracked with Gaia:
view mode, web & app: ↑784 m / ↓785 m - at least this one is consistent between web and app
edit mode, web: ↑583 m / ↓581 m
edit mode, app: ↑438 m / ↓440 m
GPX track, web: ↑402 m / ↓411 m
GPX track, app: ↑404 m / ↓413 m
I wouldn't care about a few meters of inconsistency here and there but here discrepancies are huge. There has been an update on iOS recently but this problem hasn't been addressed, however, this is not my point. I am very, very sad that despite several reports this has not been included in Known Issues, as it is a really serious one. When planning any mountain hike or bike trip, cumulative elevation is crucial information. You are displaying wrong data to the user and you should be honest about that. Had I known before, I would have waited with paying you for the app.
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I'm sorry for the trouble this bug has caused.
I have added this issue to the 'Known Issues' section of the Help Center.
Here is the link.
While the more accurate stat is visible in Edit mode, we are still gathering information on this bug in order to find the root of the problem.
Because of this issue, if you would like, we can fully refund your membership. Please click 'Submit Request' above to contact support directly and we will take care of that for you. -
Thank you for creating the issue. Could you also make it visible on the main help page? Here: https://help.gaiagps.com
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