Android Tablet Stuck in Sync Mode

FlyboyTR

July 17, 2018 21:35

I turned my Samsung Galaxy Tab A on today so it could sync with my PC and it is still syncing, 10 hours later.  I added a long route, several short ones and about a half dozen waypoints on the PC.  

Typically it syncs fast.  I can't do anything on the tablet because the program locks up.  I have rebooted it several time.  No joy.  Any ideas?  Thanks

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  Nathan

  July 23, 2018 15:37

  I'm sorry you are having an issue syncing your Galaxy Tab A. Can you send the activity logs for Gaia GPS to support so we can take a closer look?

  • Open Gaia GPS > Settings > Other > Send Logs and mention the issue you are experiencing.

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  FlyboyTR

  July 23, 2018 20:21

  Nathan,
  I waited several days, gave up and ended up uninstalling the program.  I saved all the my map files...but was unable to get the new install to read them.  It has now been downloading off-line maps for the past 3 days.  I'm glad I still have a few weeks before our next big overlanding trip!
  
  That said, I can't send you the files.  Sorry.  But, I do appreciate you reaching out to me regarding this problem.
  
  Travis  :)

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  Nathan

  July 27, 2018 22:44

  I'm sorry for the delayed response.
  
  When you reinstall the app, it isn't able to read existing maps off your SD card and they will have to be re-download in the app - I'm sorry if that was unclear.
  
  If you run into any other issues before your trip, please hit 'Submit a Request' to message me directly.
  

  -1

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