Accidentally Canceled Gaia Pro Subscription

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    Nathan

    Currently, gift subscriptions are not prorated when upgrading to a Premium Membership. Sory about that.

    If you will click "Submit a Request" above to contact the support team, we can help you transfer over a 5-year Premium Membership.

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    jim.warthman

    Hi Nathan. That's disappointing news re. the gift subscription. But honestly, I'm not even sure where it came from. Do you know?

    I'd like to know more about transferring to a 5-year Premium Membership. If I proceed with the transfer, what happens to the nearly 7 months I have remaining (May 6 - Nov 28 2018) on my 1-year Premium Membership?

     Thanks,

    Jim

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    Nathan

    You received the free gift membership when you switched to the new version of Gaia GPS (gold border) from the Gaia GPS Classic app.

    I can definitely refund the remaining time on your current Premium Membership when you transfer to a 5-year membership and I've sent you an email with more information on this.

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    jim.warthman

    Thanks Nathan.

    Before I decide to move forward with the 5-year Premium Membership, can you please tell me the refund amount that I will receive? This should be based on the dates in my earlier message.

    Thanks,

    Jim

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    Nathan

    Hi Jim, I've sent you an email with the exact refund you would receive if you transfer to a 5-year Premium Membership today.

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