Gaia Stops Tracking

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    alien1099

    I am also a subscriber and have also been having a lot of problems with this issue. I don't think I've ever had a track finish on its own. I typically do 5 mile hikes. My first phone that I used Gaia with was a Huawei Honor 5x. I had the premature termination of tracks pretty much every time I hiked. I've got a new fancy OnePlus 6 now with 8GB of RAM and I find that I'm still having the issue. I'll enable the logs. I don't know if I have tried it after the recent updates.

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    Nathan

    @alien1099
    I'm sorry there was an issue with your track recording and I noticed you also sent an email. It looks like Chris has responded to your questions and is following up with you on the issue.

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    matt

    Very interested in this thread. Was a long time iPhone user and never had an issue. Even with a single 12 day track with pausing working perfectly at Philmont scout ranch. Just recently switched to Android on a OnePlus 6 and it couldn't even record 20 minutes without trashing the track. My scouts love it when I can tell them exactly how far we've gone. But now I'm thinking I have to get a iPhone just for reliable tracking. Please keep us posted!

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    tbtjr

    Update: 

    I have been using GaiaGPS now for about a month. I have identified at least one specific scenario in my case that causes GaiaGPS to close down and stop tracking. It also prevents GaiaGPS from restarting the tracking.

    I have recently learned that starting a camera app on my phone, whether it is the provided Moto Camera app or the Google Camera port, initiates a process to clear RAM by closing down running apps.  If I have not rebooted my phone in a while and I try to run tracking on GaiaGPS, I can pretty much guarantee that starting a camera app will close down GaiaGPS. I also have noticed multiple times that the GaiaGPS notification icon in the status bar is replaced by a notification saying that GaiaGPS is using up battery. I am guessing that this is GaiaGPS fighting to try to restart the tracking or something.

    I can mitigate this a bit by restarting my phone prior to starting a trek and not using many apps on my phone. If I do this, I seem to be able to get the camera app and GaiaGPS to coexist, mostly.

    My purpose in using GaiaGPS is to replace the dedicated GPS unit (Garmin eTrex 20) that I lost in the field over a month ago. This issue including a few other issues is making me think I should go ahead and purchase a new GPS unit since it would be cheaper than buying a new phone that might have enough RAM for GaiaGPS to coexist with other apps.

    One of the other areas I find frustrating is track management. With my old unit, all I had to do was hook it up to my computer and drag-n-drop the daily track archives to my computer. GaiaGPS requires me to go to each individual track and download them one at a time though a multi-step process. This is too time consuming.

    Track management improvements that would help me:

    1. (minimum requirement) Allow me to multi-select tracks and download them as GPX files.  Additionally, archiving the tracks that were downloaded would be a plus.
    2. Allow multiple tracks to be combined into a single GPX file.  Garmin automatically combines all the tracks for a day into a single GPX file.  I find this capability very useful.
    3. Go the extra mile and optionally create daily archives of tracks like Garmin does.

    Hope this information is helpful

    Tom

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    Nathan

    @tbtjr
    Thanks for the update and your feedback.

    Track Recording Bug
    I add your observations to the bug report on this issue.

    Exporting Multiple Tracks
    You can export multiple tracks at once by:
    1. Organize your data into a folder (Android/gaiagps.com)
    2. Sync your device
    3. Export the folder from gaiagps.com

    You can also archive the entire folder containing tracks all at once by following these steps.

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    LeightonOConnor

    I can't get Gaia open long enough on a Android device to even record tracks. No problem with my iPhone though.

     

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    Nathan

    @LeightonOConnor
    I'm sorry you are having an issue with Gaia GPS when trying to record a track. I noticed you also have emailed support and Chris is following up with you on the issue.

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    Kimberly Loder

    iPhone 5s. iOs 12.1.2. Tracks stop on their own

    Sent my logs but didn't reference this thread. Read through the previous comments and found that my tracking stops working when I use the camera app just like "tbtjr". What is the solution?

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    Nathan

    @Kim514
    I'm sorry there was an issue with your track recording and thanks for sending the activity logs for Gaia GPS.
    It looks like Robyn is following up with you on the issue.

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    dwideman5

    I have the same issue. Track recording stops when I use the phone camera.

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    Robyn

    @dwideman5

    I'm sorry for the trouble - can you send your activity logs to support so we can take a closer look at this issue?


    - Open the app> Settings> Other> Send Logs and provide a brief description of the issue you are experiencing

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    ChaoranXie

    I am also having the same issue, send the logs. any short term solution for this? 

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    Robyn

    Hi ChaoranXie, 
    This issue is device specific. I see Chris in Support received your activity logs, he'll be able to help you troubleshoot this issue. 

    For others experiencing this issue, send us an email at support@gaiagps.com and we will be able to help. 

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