What happened to Snap-to-Trail Feature?

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Carole Longendyke

I’m seeing others posting about this problem, but haven’t seen an answer/solution yet. I’ve used Gaia extensively and never before had a problem with the snap-to-trail feature. Now I can only get straight lines. I even tried to recreate a route I previously created with no problem (snapped-to perfectly), and now...nothing but straight lines. Im using V.10.9.15.

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    Ashli Baldwin

    Hi,

    I'm sorry you had trouble using snap to trail.

    Can you update to version 10.9.16 from the App Store and let me know if that fixes the problem for you?

    Also, please feel free to try the new Gaia GPS app. You can download it here: https://itunes.apple.com/us/app/gaia-gps-hiking-hunting-maps/id1201979492?mt=8

     

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    s12345

    I am having the same issue.

    I am also running 10.9.15.

    I looked for 10.9.16 in the app store but I do not see Gaia GPS Classic at all.

    Has it been withdrawn?

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    Ashli Baldwin

    Tim,

    If you go into the 'Purchased' section of the App Store app on your device, you should be able to find Gaia GPS Classic and update it to the new version. It's not available for new downloads on the App Store, but you should still be able to use/update it.

    You could also consider trying the new app linked above. It's free to download, and you get a free 2-year Membership when you log into your Gaia GPS account. 

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    s12345

    The app shows up in Purchased.  I can Open the app from there, but there is not an option to update it or even get any information about it at all.  It appears that it has disappeared from the store even for existing people.

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    Ashli Baldwin

    Hi Tim,

     

    We removed Gaia GPS Classic from the App Store, but since you purchased it already, you can still get it in the Purchased section.

    Since you had trouble updating from there, I'll send you an email with some additional ideas. 

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    s12345

    I would appreciate the email.

    FYI, I don't know the intricacies of the App Store but it appears that removing it means that I cannot still get it in the Purchased section.  There is nothing there, no option to get it, reload it, upgrade, anything.

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    Ashli Baldwin

    Tom,

    Email sent! Let me know if you didn't receive it.

    You can respond directly to that email with any questions and it will come back to me.

    Thanks!

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    ashley.kingon
    • Edited

    Hi,


    I am having a similar problem.  I am using the browser (FireFox 60.0.2) to try and create a route - the Pemi Loop in NH - however the snap to feature is not working (I am using the Gaia Topo layer).  Here is the very start of the route - https://www.gaiagps.com/datasummary/route/70a01495-64eb-4c62-8f20-b1f73b9c5f2f/?layer=GaiaTopoRasterFeet.

     

    Any ideas???

    Thank you

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    Nathan

    @ashley.kingon
    I sorry you are having an issue with the Snap-to-Trail feature. I went ahead an answered your earlier comment on this forum post:

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    venturelamb

    Hello, upgraded my phone and was a Gaia GPS Classic user. Where would I be able to update to the latest version of Classic if it is no longer available in the store?

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    Nathan

    @venturelamb
    You may be able to reinstall the classic version of Gaia GPS through the Purchased section of the App Store:

    • open the App Store > tap your profile icon > Purchased > scroll down and tap the download icon next to Gaia GPS Classic


    I recommend downloading the updated version of Gaia GPS. Since you purchased the app in the past, you will be grandfathered into a membership when you log into your account.

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    venturelamb

    thanks Nathan! It worked like a charm. I just needed to delete the app and then reinstall per your instructions

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