Subscription not showing up on devices

superdrag67

March 06, 2018 05:28

I signed up through the website because it was a little bit cheaper (although I see the price is the same for either now and cheaper than when I signed up a few weeks ago :/) but when I log into my account from either my android phone or ipad it says I have no subscription and trying the restore purchase button does nothing.  What do I need to do to fix this?  Thanks.  

0

• 

  Ashli Baldwin

  March 06, 2018 22:15

  Hi there,

  I'm sorry you had trouble with your Membership.

  Logging into your account from the app (Settings > Account) should be all that is necessary to use your Membership.

  Can you verify that you are logged into the app with the same account you used to purchase your Membership?

  1

Please sign in to leave a comment.