Android Bugs

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15 comments

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    Andrew

    Hey guys, please extend a little patience on Android.

    Couple notes:

    0) Anyone who wants a refund or free access because they are unhappy with how Android works for them, email support@gaiagps.com and reference this thread. 

    1) There is now an excellent engineer working on nothing but Android, and another of the top devs about to join a big Android project - 2 engineers working on Android at the same time is pretty new for us. 

    Since the new dev (Andy) started in July, he has both fixed a bunch of bugs, and has almost completed a big feature. He's next leading the project to replace the mapping framework, which will make the app fast and stable like the iOS app, and do the maps in he same small-to-download and nicely rendered vectors. My partner Jesse is also working on the big maps/stability update, so we have our best people on this.

    2) Timeline - you'll see the big feature release in October, and maybe we can get the big map update done this year, but I'd expect more like early next year.

    3) I know some people still see bugs, but we actually have solved many people's problems in the last few months on Android, and many people are using Gaia GPS happily - tides have turned. For the rest, we're working on it like never before. So, we'll take care of any financial complaints anyone might have, happy to keep you using Gaia GPS Android while we work out the last kinks, and if you are using some other app, obviously that's up to you!

    4) p.s. It's possible support could fix some of the complaints here, so email support@gaiagps.com if you want to have some investigation/debugging done on your case.

     

     

     

     

     

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    caurelius1

    all good concerns. agreed.

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    Nathan

    @dmaxey & @caurelius1

    Thank you for your feedback. Please see my notes/questions below.

    1) The waypoint icons tend to disappear when you zoom in/out, switch to the trip screen and back to the map.

    Have you noticed anything in particular that might be causing this for you? For example, is it only happening in places where you have a lot of waypoints concentrated in a single area? Do you use custom icons, or the default red ones?

    2) The recording track path stops showing the recorded path behind you. If you switch to the trip screen and back it fills in up to the current location but then stops displaying going forward again.

    Can you please send me the activity logs for Gaia GPS so I can add your information to the report? We want to investigate this.

    • open Gaia GPS > Settings > Other > Send Logs and mention my name in the subject

    3) The recorded track path is HUGE. It's like a giant crayola marker on the screen. Makes it nearly impossible to backtrack along the recorded path because it's too big. This should be greatly thinned down.

    Could you post a screenshot of this so I can see what you're seeing? If you prefer, you could add that to the email that gets made sending your logs instead.

    4) When you turn off the option that always puts your current direction north, say to pan forward on the map to see what might be coming, it looks like it always reorients the map to North being at the top. It was completely reversing the map for me making it really awkward to determine my current direction. It would be nice to have an option to disable that and not change the orientation of the map when you disengage the track direction mode.

    I understand why that would be helpful. For now, it might help to know that you can rotate the map with two fingers — manually re-setting the orientation after disengaging course up mode. To do that, make sure that you've enabled Map rotation under Settings > Map Controls.

    5) More of a nitpick but the image in the new icons seems to be shifted towards the bottom vs. being centered in the icon.

    Can you also post a screenshot of this?

    6) It would really be nice to spread the icons/functions along the top of the map out like they are on iOS. I wanted to record a waypoint but kept hitting the directional mode and vice versa.

    Unfortunately, this is sort of the standard way Android toolbar work, and you havre to bend over backwards to spread out the icons like we do on iOS. It's not impossible though, and I appreciate the feedback.

    7) The iOS version just seems buttery smooth with panning around the map, zooming in and out, where the android version seems to lag. It's usable, but very noticeable. Could be the difference in hardware, the Tab A is starting to get dated and my iPhone device is the new X.

    The iOS app does use a different map engine than Android that allows for faster/smoother panning. For Android, a similar update is a big under the hood project. The team hasn't fully scoped that project yet, however, and I can't promise any ETA.

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    dmaxey

    Hi Nathan.. I'll send logs and a screen shot tonight. 

    Additional comments based on your questions.

    1). I never pinpointed exactly what caused the waypoints to dissappear, they always did come back. It seemed like anytime I adjusted the screen, zoom in/out, pan around, switched screens etc. I'm not sure it was consistent though. I'll try to figure out a pattern (if there is one) the next time I use it. I am using the new custom icons.

    2) Just to be clear, it did record the entire path. It just stopped live displaying what was behind me unless I switched to the Trip screen and then back to the map. It would then fill in the entire history path up until my current location but then stopped showing me the path again from there forward.

    3) I'll screen shot this. I've also noticed that the older, recorded, track paths are larger than I'd prefer. The iOS ones are really nice, thin, and distinct. Almost looks like the screen resolution or font size is messed up on Android. Maybe it's just the Tab A?

    4) I know I can manually manipulate the map, unfortunately in my case it doesn't help a lot. I use Gaia in my Polaris RZR so it got really disorienting to try and pan ahead and have the map flop around on me when I'm moving at 20+MPH. :)

    5) I'll try to include this with the screen shot of the thick path. The icon itself looks normal, it's just the image in the icon (square, triangle, house, city, etc..) is shifted towards the bottom of the icon vs. the center like on iOS.

    6) Understood.. Again with my use case, moving at 20+ MPH on a bumpy road using the icons as they are is challenging!

    7) This isn't a deal breaker for me. The performance is ok, just noticeably different than iOS.

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    Nathan

    Thanks for sending your activity logs and the extra details.

    1). I never pinpointed exactly what caused the waypoints to dissappear, they always did come back. It seemed like anytime I adjusted the screen, zoom in/out, pan around, switched screens etc. I'm not sure it was consistent though. I'll try to figure out a pattern (if there is one) the next time I use it. I am using the new custom icons.

    Please let me know if you are able to find the trigger, and I will also continue to look into this.

    2) Just to be clear, it did record the entire path. It just stopped live displaying what was behind me unless I switched to the Trip screen and then back to the map. It would then fill in the entire history path up until my current location but then stopped showing me the path again from there forward.

    I have created a bug report for this. If I have any other questions, I'll let you know.

    3) I'll screen shot this. I've also noticed that the older, recorded, track paths are larger than I'd prefer. The iOS ones are really nice, thin, and distinct. Almost looks like the screen resolution or font size is messed up on Android. Maybe it's just the Tab A?

    The track you are actively recording should be wider, but once saved it should be displayed as a thin line like in the iOS app. I have also created a bug report for this.

    4) I know I can manually manipulate the map, unfortunately in my case it doesn't help a lot. I use Gaia in my Polaris RZR so it got really disorienting to try and pan ahead and have the map flop around on me when I'm moving at 20+MPH. :)

    OK.

    5) I'll try to include this with the screen shot of the thick path. The icon itself looks normal, it's just the image in the icon (square, triangle, house, city, etc..) is shifted towards the bottom of the icon vs. the center like on iOS.

    Thanks for the screenshot, I created a bug report for the location of the images in the custom waypoint icons as well.

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    Dakotat797

    YES!!!! Fix the bugs. I am almost bald and insane from dealing with them

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    dsmith

    For what it's worth, I also have the issues with waypoints and tracks disappearing (#1 and #2 above) and then reappearing. Last weekend, we really needed to record our route out of a dense wilderness area because we were unsure if the path we were going would work and we needed to be able to get back out if necessary. We spent a lot of time fretting over the fact that the track seemed to start recording us, only to stop a few minutes later (the first part of our trek was recorded in purple, "record" was still on and counting up, but the arrow had moved with no track behind it). We finally realized that if we switch off and back onto the map, that it had been recording the track all along, and just not refreshing. This should be fixed :)

    I also have major performance issues with panning around the map (possibly #7 above). At a single zoom level, if I pan to one side or another, it's quote often the case that some tiles will fail to load (checkerboard background) even though the map is downloaded locally. If I zoom in and out or pan off and back onto the spot, I can usually get them to load again, although I almost always lose some other tiles in the process, which makes it beyond frustrating. Sometimes while zooming an interpreted zoom tile (from a different level) remains after tiles around it are loaded at the new level, which is also very disturbing. It's like an event isn't being caught to load certain regions of the screen, as opposed to some sort of performance issue with the underlying widget as suggested above.

    At this point, I'm not sure if I would renew my membership when it expires in a year. I expect the app is much better on iOS, but that is of no interest to me. I hope that these issues can be improved soon!

    By the way all of the above issues are experienced on a second-gen Nexus 7 tablet, as well as a first-gen Pixel phone. I had assumed that perhaps the older Nexus 7 was a problem, but the much newer phone behaves the same.

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    Nathan

    @dsmith

    Thank you for the additional notes. We're hoping to expand our team this year and be able to address many of the issues you mentioned. I have a few additional questions for you below - however, I also wanted to note that I can offer you a refund for your current Membership at any time.

    Tracking
    I have added your device information to the open bug report for when a track is not displayed while recording and apologize for the inconvenience this has caused.

    Panning
    Does loading your offline map into the main map prevent the panning issue you described?

    • open Gaia GPS > Saved > select the offline map > Show on map
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    dsmith

    I really do want to continue paying, but I also want it to work :)

    On the panning thing, viewing the map from saved items definitely seems to perform a little better. There is still too much delay in loading tiles, but it seems to load them much more reliably that way. It's not very usable though since the red "select where you want to save" overlay box shades everything a deep red. I'm also worried that if I were to accidentally move the box and hit save that it might dump some of my local tiles and then I'd not be able to re-fetch them while off the grid.

    Incidentally, I'm a software engineer, and have actually have first hand experience with an offline map program using OSM tiles, so I understand the challenges, but also know that this is very doable :)

    I don't have an iOS device, but I see that some people have access to vector maps which would be really awesome over having to download tiles. Is this something that will come to android through the growth of your team?

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    Nathan

    @dsmith

    The app checks all of your offline maps before deleting any of the download map tiles to verify that another offline is not using the same tiles.

    We are looking into the possibility of adding vector-based maps to the Android app, though I don't have an ETA on when this project will be completed at this time.

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    dsmith

    Is there any update on Android performance improvements? I've completely given up on Gaia for android at this point and have been using Backcountry Navigator all summer. Despite its quirks and dated interface, it works so much better. I had a chance to use Gaia on an iOS device briefly and it really gave me hope, but I tried the latest version of Gaia on my Android device and was disappointed find it to be no different than earlier in the year. Is Gaia likely to actually improve on Android or should I just give up?

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    caurelius1

    Frankly, at this point, if GaiaGPS doesnt do significant work to make the Android version functional, I will not be renewing my subscription, and will no longer recommend it.

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    dsmith

    Yeah, I'm definitely not renewing. I should have asked for a refund earlier in the year because I've basically never used Gaia for anything as the performance is so terrible. I kept my subscription active because I was expecting to see incremental improvement and wanted to be able to test it. However, that was just a waste of money as nothing seems to have changed.

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    glennz

    It's a shame. So much potential to be a great app but the android performance is awful. It takes forever to load and it's buggy. I primarily use AllTrails now.

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    carloinsd

    I feel like improvements to the app are always "coming." Disappointed to see this. I check back every few months hoping for a big update and nothing.

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