travel modes: change to hiking

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wagenhei

• January 28, 2018 18:23

My screen is blank at the bottom of the map so I do not have the icons for map, trip, etc. and can't change the mode to hiking. Does anyone know how to change my setting so I can find the map icon to change to hiking mode?

Thanks

g

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  Ashli Baldwin

  • January 30, 2018 21:41

  Hi g,

  If you are using gaiagps.com (as opposed to the mobile app) you can find the mode selection icons in the left sidebar after starting your route. Here are some instructions for that: https://help.gaiagps.com/hc/en-us/articles/115003524567-Using-the-Main-Map-on-GaiaGPS-com

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  wagenhei

  • February 02, 2018 23:23

  Ashli

  Thanks. I should have clarified that I am on my iphone Gaia app. After I press the map icon and start building a trail the bottom of the screen goes white (blank) so there are no icons for choosing modes of travels. Do you know how to restore to have those available? I tried deleting and reinstalling the app but still have this problem. On the website on my computer there isn't this problem.

  Thanks,

  g

   

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  Ashli Baldwin

  • February 03, 2018 00:33

  Hi g,

  Is there any chance that some other icons in the app have disappeared, too?

  If so, I think the app could've accidentally got set to show white icons instead of green ones. To fix it, you can go to Settings > Appearance and change the color preference.

  Can you give that a shot and let me know if it helps?

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  wagenhei

  • February 03, 2018 01:39

  Ashli
  Yes, all the icons disappeared I tried making the color dark green but it did make icons visible. I think you are on to the right idea because that empty space at the bottom is where the icons are before i start making a trail and they disappear but the space remains
  Thanks
  Gary or g

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  wagenhei

  • February 03, 2018 01:39

  Ashli
  What it show in that space instead is elevation: a sloped line and elevation in feet.
  Thanks
  g

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  wagenhei

  • February 03, 2018 03:52

  

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  wagenhei

  • February 03, 2018 03:55

  Ashli, I put a screen shot above. Notice when I go to create a route the bottom of my screen is blank so I can not pick a [hiking] mode. The default mode must not be hiking because the trail created doesn't follow the trails on the map rather makes straight lines. Please let me know if you have any ideas for fixing the problem. Thanks, g

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  wagenhei

  • February 03, 2018 03:56

  Ashli, I put a screen shot above. Notice when I go to create a route the bottom of my screen is blank so I can not pick a [hiking] mode. The default mode must not be hiking because the trail created doesn't follow the trails on the map rather makes straight lines. Please let me know if you have any ideas for fixing the problem. Thanks, g

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  Ashli Baldwin

  • February 03, 2018 17:07

  Hi again,

  Thank you for the extra details -- it looks like this is a bug in our current version for those using iOS 10.

  We've got an update in beta testing right now that will fix this, but for a quicker fix:

  1) Let me know if you'd like to get added as a beta tester so that you can use the update right away

  or

  2) You could update to iOS 11 and the button should re-appear

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  wagenhei

  • February 03, 2018 18:37

  Ashli, 

  Sure add me as a beta tester. Just let me know how to proceed. 

  Thanks

  g

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  Ashli Baldwin

  • February 03, 2018 22:04

  Hi g,

  I added you to our testers group, and you should receive an email invite shortly to join. 

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  wagenhei

  • February 03, 2018 22:14

  Got it. Downloaded and it worked fine. Could put in hiking mode. Thanks.

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  wagenhei

  • February 03, 2018 22:15

  So can I keep this app or get this version once beta tested?

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  Ashli Baldwin

  • February 05, 2018 16:35

  When the official version gets released, you can update to it right from the app store, and it will simply update your current beta version to the official one. 

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  wagenhei

  • February 05, 2018 20:15

  Ashli

  Thanks for all your help.

  I appreciate your effort on my behalf.

  g

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