New app position lagging and showing delayed position

Answered

Comments

3 comments

  • Avatar
    michaelsaez

    Update on this. I've tried it again and what it is doing is updating position only once every 30 seconds or so. This makes the new app USELESS for cycling and probably running too. I am missing every turn. It's total junk and I hope someone actually reads this and finds a solution to this. Bring back the old app or fix the new one so it provides real time position data. I'm navigating through Germany and can't believe they broke and abandoned the old app with no warning.

    0
    Comment actions Permalink
  • Avatar
    michaelsaez

    Also would like any advice on competing apps that work for cycling. I'm going to try MotionX today, which I haven't used in years since I started using the old Gaia. Also Strava but I don't believe it offers offline maps.

    0
    Comment actions Permalink
  • Avatar
    Jay Crooker

    Hi Michael,

    Sorry for the trouble you are experiencing with your track recordings.

    Please try these steps:

    1) Set your Location Service to Always: Gaia GPS isn't locating me. How do I adjust iOS location services?

    • Go to Settings App > Privacy > Location Services
    • Set Gaia GPS access to Never and quit the Settings App
    • Then relaunch Settings and turn it back to Always


    2) Turn your phone on and off a couple of times. This will delete any GPS errors that may have accumulated in your phone's GPS chip.

    3) Make sure your phone is not in "Low Power Mode."

    • iPhone Settings App > Battery > Low Power Mode = OFF


    If you continue to have issues, please contact support here and we will be happy to troubleshoot further: https://help.gaiagps.com/hc/en-us/requests/new

    0
    Comment actions Permalink

Post is closed for comments.