I bought Gaia for android but still have only acees to the free version

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6 comments

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    TarikWilliamVann

    Hi there, I am also in the same boat, bought it a long time ago. Are you able update my account?

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    Ashli Baldwin

    Hi,

    I updated your account. Sorry for any trouble!

    Please also check to make sure that you've got the most recent app update available. 

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    WildThings

    I have the  same issue

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    ironhorsecattlecompany

    Just downloaded updated app to new tablet and logged in to account but says I have only the free version. I logged in thru the web page on my laptop and can access features. Tried using restore purchases in settings but did not work.

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    Ashli Baldwin

    @WildThings,

    I checked your account and your Free Membership is active. As long as you have the most recent version of the app installed, you should be able to utilize all of the same features you had before.

    @ironhorsecattlecompany

    I updated your account with the Free Membership.

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    Ashli Baldwin

    jean-François,

    I'm sorry you had trouble using the app.

    Anyone that paid for the app already will get a free lifetime Membership.

    I've updated your account to have the Membership.

    Please make sure you have the most recent version of Gaia GPS available in the Google Play Store, and then make sure to log into your account (Settings > Account) and everything should work as expected. 

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