2 problems - My tracks no longer sync and the application keeps freezing

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5 comments

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    Ashli Baldwin

    Hi Kent,

    I saw you sent an email to support, too. Either me or my co-worker Nate will take a look and get back to you soon!

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    kalieaire

    I've been experiencing the similar issues, can't sync.  Running iOS on an iPad mini 4.

     

    Running version 10.9.15.

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    Ashli Baldwin

    @kalieaire please send logs to support and someone will take a look! (Menu > Settings > Send Logs).

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    kalieaire

    @ashli baldwin done

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    Ashli Baldwin

    Hi kalieaire,

    It looks like we didn't receive them - could you try sending again? They often get stuck in the iOS email outbox if you want to check there, too!

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