Maps quit downloading onto my iPad...

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7 comments

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    Ashli Baldwin

    Hi Ken,

    Is the map still showing on the download status page or is the download status page empty? 

    If you go to the Saved tab and find your map, does it show that it isn't fully downloaded?

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    ken belt

    Started downloading GAIA TOPO maps last night...3 total.

    N. AZ, S. AZ, and S. UT.

    On the Maps-Saved page:

    N. AZ: 882.8 MB, Download progress 100%

    S. AZ: 344.1 MB, NO Download progress

    S. UT: 1.37 GB (est) only, blank (empty)

    Ken

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    Ashli Baldwin

    Hi Ken,

    What happens if you manually resume the downloads: https://help.gaiagps.com/hc/en-us/articles/115003640268-

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    ken belt

    No change...Apostrophe goes away then shortly reappears.

     

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    ken belt

    wasn't there are file downloading size restriction at one time?  

     

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    ken belt

    i deleted app and re-installed.  appears to be downloading what i thought was a previously downloaded map (N. AZ).

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    Ashli Baldwin

    Hi Ken,

    Since you reinstalled, all of your maps will need to redownload - sorry if that wasn't clear!

    There are download restrictions on some maps, but not Gaia Topo.

    Let me know if continue having trouble. 

    Two tips:

    1. Make sure to leave the app open while downloads complete

    2. You can turn on 'auto-resume' in settings to make sure maps continue if you close the app and come back to it later. 

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