Add support for downloading maps in the background

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6 comments

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    Benji

    This still happens on thw latest verison of iOS, iphone 11pro. Download also stops when the screen is turned off. Its a pain and not ideal! I hope the GaiaGps team fixes this soon.

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    corncob

    This is one of the most frustrating parts of downloading large maps of a new area. It takes ages because I can't do anything else with my phone during that time, and I have to keep my phone from going to sleep or the download stops.

     

    Please please add this or let us know why it's not possible.

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    daniel.g.anderson1

    I also have this problem. I have gone through all of my setting in app and on the android battery optimization settings... Nothings helps. Very frustrating. The only way I can get things to download is to let my phone sit all day with the screen on in app. Please fix this. 

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    Jim Margolis

    @RestlessDan

    Maps can download in the background on the Android version of Gaia GPS.

    The speed can vary greatly depending on what map source you are using, the area being downloaded, and the size of the map download.

    Here are a few factors that affect map download speed:

    • One of them is how fast the server that the map is hosted on can respond. If maps aren't hosted by Gaia GPS, there isn't really anything we can do to speed that up.
    • In addition to that, the server that hosts the map will likely be caching popular tiles -- that means if you're downloading maps in a less popular region, they won't download as fast as some other areas of the same map!
    • Please also note that the speed you're seeing in the app reflects the actual speed it is being written to disk -- so it will never be the same speed as your internet connection.


    Here are a few things you can do:

    • Map downloads will be paused on Android if the app is fully closed. Make sure the app is running in the background. For a large download, try leaving it connected to wifi and plugged in overnight.
    • Turn on auto-resume so that map downloads will automatically resume if app is closed. Tap Settings > Map Download > Toggle on Auto-resume
    • We have noticed sluggishness in the app with large numbers of tiles. The app checks to see what tiles are already downloaded before downloading maps, so the more tiles you have, the longer this process takes. If there are maps you don't need on your device, you can archive them with these steps: Archiving, Unarchiving, and Recovering Lost Data. This will reduce the tile count on your device and may help speed up the downloads.
    • You might find Gaia Topo to be a faster download. We host that source. It's mobile-optimized and takes up less space on your device.
    • The higher the zoom, the larger the download size and the longer the download takes. Try reducing the zoom to just what you need.


    If you continue to experience trouble with slow downloads, please contact Support here.

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    Benji

    Hey Jim, thanks for the tips, but they do not help iOS users download in the background.  When will that fix be rolled out to iOS?

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    Chris Hill

    Hey Benji, sorry for the confusion. This is a feature request for the Android app. A feature I realize that has been available in the Android app for a while. This feature request is marked completed and will be closed for comment. 

    Please open a feature request over in iOS feature requests if you would still like this feature. Thanks! 

     

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