Can't see waypoints

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bdayt

• July 13, 2017 04:53

I can see my waypoints on the IOS app, but not on gaia.com on my desktop.  Also, the synch never finishes, even with 12 hours on my home wifi.

 

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  BrianSchoff

  • July 13, 2017 16:04

  I've had a similar issue with the Sync. When I open the app, or manually select Sync/Backup in Sync Settings, I get the In Progress message forever. If I uncheck Sync/Backup, close the app, and re-open, it will give a Last Sync time of when I closed the app. But if I turn Sync/Backup back on it sits on In Progress forever again. So it *may* be syncing and just not indicating it's finished, or something is going on and the sync never finishes.

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  Nathan

  • July 13, 2017 19:14

  @bdayt

  You can view your waypoints on gaiagps.com by selecting the My Waypoints overlay on the main map.

  

  Can you send the activity logs to support@gaiagps.com so I can take a look at what might be the syncing issue? Please open Gaia GPS > Settings > Send Logs and mention my name in the message so it gets routed back to me.

   

   

  @bdayt & @BrianSchoff

  Can you send the activity logs to support@gaiagps.com so I can take a look at what might be the syncing issue? Please open Gaia GPS > Settings > Send Logs and mention my name in the message so it gets routed back to me.

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  bdayt

  • July 13, 2017 20:31

  Thanks, Nathan, but I've tried that multiple times and it doesn't make any difference.  Also, people I send the track to by email also cannot see the waypoints.

   

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  Nathan

  • July 15, 2017 03:16

  @bdayt

  Looks like Aileen is following up with you on the waypoints

   

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  tom.annese

  • December 04, 2019 19:19

  I have the same issue.  When I export .gpx or .kml file, the way points aren't showing up.  I've been able to export in the past but can't now.  When I go to desktop, I can see the waypoint overlay, but it won't allow me to toggle the waypoint overlay so that they show up.  

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