Downloaded maps disappearing
I have had to re-download the same map for a backcountry/no-signal area that I frequent 3 times now. Why are maps that I specifically save for offline use disappearing?
It usually takes me two full nights of running the download to get the full map of a 7mile-square area (isn't that crazy slow?!), so this is a major pain. It's also really dangerous as I'm heading out into the backcountry with a non-working tool.
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Hi,
I'm sorry you had trouble with your offline maps - that definitely shouldn't happen.
Can you click 'Submit a Request' above and reach out to our support team?
Depending on the version of the app you have, our advice on what to do may vary.
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