How do I turn OFF auto-renew?
Subscriptions via the App Store can be cancelled by following these steps: https://support.apple.com/en-us/HT202039
When you cancel an App Store subscription, it will still continue to run until the end of the payment period.
The question was not how do I cancel my subscription.
The question was: how do I [turn-off auto-renew]?
Sorry that was confusing. That is also how you turn off auto-renew. Once you 'cancel' the subscription, it will continue to run until the end of the payment period, effectively turning off auto-renew.
I did that you recommended and still just got an email saying that Gaia will renew my subscription, even though I cancelled it. Could you comment please?
@delejosThat should not have happened. Please send an email to firstname.lastname@example.org with your Gaia GPS email address or username and we can take a look at what happened and refund your membership.
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