Can't change root folder to SD card

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rayclemo

• October 03, 2017 02:37

 Under Settings /  Storage / Root Folder, I see "Default internal storage."  When I press this item, I see "Select New Root Folder" with options for /storage/sdcard1/ and /storage/emulated/0/.  Then when I press /storage/sdcard1/, I get "There was a problem moving the storage folder".  This used to work for me.

I recently did a reinstall because I was getting a blank display with no maps.  I don't know what might have caused this, but the reinstall fixed it.  I'm using a ZTE Citrine (Z716BL) with Android 5.1.1.

Any ideas?

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  Ashli Baldwin

  • October 03, 2017 15:16

  Can you send logs to support and describe this issue in your message? Go to Menu > Settings > Send logs.

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  rayclemo

  • October 03, 2017 15:30

  Sent just now (from my gmail account, not my usual email account).

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  milorisen

  • November 12, 2020 21:37
  • Edited

  Any updates on this or a solution, I am having the exact same issue in getting the error message. I made no changes to the system. Also, it occurs on all my devices.

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  Jim

  • November 13, 2020 21:20

  @milorisen
  
  Other users with this issue have had success by reformatting their SD card:
  https://www.samsung.com/au/support/mobile-devices/how-to-format-your-microsd-card/
  
  Then, try following these steps again: Move Where Gaia GPS's Root Folder is Located (For SD Card Storage)
  
  Please try reformatting, and if it does not work, please contact Support here.

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