Syncing issues

Comments

9 comments

  • Avatar
    Ashli Baldwin

    Hi,

    I'm sorry you had trouble syncing.

    I opened a support ticket on your behalf and someone from the team will respond to you shortly!

    0
    Comment actions Permalink
  • Avatar
    goodyniosi

    I am also having trouble synching - recorded tracks on my iPhone and they don't show up on my computer. They did until three days ago.

    0
    Comment actions Permalink
  • Avatar
    Nathan

    @goodynoisi

    Please check your email for more information on syncing your tracks.

    0
    Comment actions Permalink
  • Avatar
    TimStern

    Tracks and routes on my iphone are current.  Tracks and routes on my ipad stopped updating 1-7-18.  It has been synced multiple times.  Help.

    0
    Comment actions Permalink
  • Avatar
    Nathan

    @TimStern

    I have sent you an email with more information on syncing your iPad, please check your inbox.

    0
    Comment actions Permalink
  • Avatar
    kalar

    iPad says it is not syncing (but looks like some sync is taking place).  I have a couple of iPhones and iPads all syncing.  My iPad mini shows the last sync was 10/18/2018 - but I see data on the iPad mini that I created on a different device after 10/18/2018.  I've updated to latest IOS and also made sure the app is up to date.   My other devices are syncing just fine.

    Any ideas?

    0
    Comment actions Permalink
  • Avatar
    groxby

    I'm having some issues with syncing.  I took a bunch of waypoints on my iPad, and have synced it several times, but don't see those same waypoints on my account when I log onto it on the computer to download them.  Most of the waypoints are there, but not all.  Any ideas?

    -1
    Comment actions Permalink
  • Avatar
    Chris Hill

    @kalar and @groxby 

    Would you mind sending us an email to support@gaiagps.com so we can take a closer look at why your data isn't syncing? 

    0
    Comment actions Permalink
  • Avatar
    firemenn

    I am having the same problem what I have on my iPhone is not getting to my iPad ?

    0
    Comment actions Permalink

Please sign in to leave a comment.