Folders tragically broken

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    Amanda Hollenbeck

    Somewhat recently, Gaia has started to automatically put all uploads into an "uploads" folder. This has been extremely frustrating as I then have to create a new folder, move all my tracks over, and then delete the folder within the uploads folder. I organize my folders alphabetically and having to scroll down to "U" for uploads to see if there is a folder that begins with "b" or "h" is not helpful. At the bare minimum there should be an option when uploading to not automatically put uploads into an uploads folder. 

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    John

    This is a total mess.  This isn't a folder structure that a lay person would understand.  I find no clear instruction given on how to navigate or manipulate these "folders". 

    If you accidentally file a folder into another folder what is that actually doing?  How do you get it back out?  Once you manage to get your data into a folder, the choices are download data, drive/navigate to, file this folder, and delete folder?  What does filing a folder mean in to the lay person in computer language?  Where is the option to move a single file into another folder?  Why even lead someone to the idea of using folders if you can't selectively put things in or out of them as you would typically think? 

    Imagine this: a paper file cabinet where you can put papers into a folder.  But, once they are in the folder you are told you can file that folder into another folder.  If you manage to file the a folder into another folder, you now see the papers in two different folders, but you don't know which ones are the real ones because they appear to be in both places.  When you look for instructions on how to use this filing cabinet, you get this:  https://help.gaiagps.com/hc/en-us/articles/115003640648-Managing-Folders-on-gaiagps-com .

    You're at an impasse or a mess because the process is non-standard and not sufficiently explained.  Where are the detailed instructions? There has been corporate acknowledgment of the problem--2 years ago!

    Because of the concern for losing my data, I created a folder for all of my personal waypoints in order to be able to download them.  Strangely, that seems to be the only way reach the option for downloading.  However, once you have made the new folder, selected the files and "filed them", you have no way of knowing if they actually have been moved into the folder or simply copied into the folder.  They--are--"Filed".  Confusingly, they still appear to be in the original Gaia pre-defined Waypoints folder, but are no longer on the main map page.  They are also now in the new folder you created.  how do you explain that to a user?  They have disappeared from the Gaia map, but they are found in two apparent folders.  Take a guess at which ones to delete or even how to undo what you've done! 

    This single source of confusion is enough to crush this platform for anyone wishing to use data points.  I can really see no excuse for why there isn't a comprehensive help page explaining how to understand these functions.  If they are non-intuitive, please at a minimum explain how it works.  Share your intuition with us.  Right now, it seems to be a total mess.

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    Erik

    @jhnny10@yahoo.com

    I'm sorry for the confusion. To clarify, the Waypoints page is not a folder, but simply a list of all of the waypoints associated with your account. Your waypoints will appear here regardless of whether they have been filed or not. You can hide filed waypoints from this list by tapping this button on the website: 


    If your waypoints are not appearing on the main map, can you ensure the waypoint overlay is turned on? 


    You can remove a file, or folder, from another folder from the app: 


    If you are still running into issues, please email support@gaiagps.com so we can troubleshoot.

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    bob

    I'll add to the list of people frustrated with folders. I'm coming from Basecamp and it is much better at managing and organizing tracks. A tree structure is an obvious interface for managing folders and it's not even difficult web programming. Basecamp is also better at showing and hiding tracks. I've lost folders in my attempts to hide the clutter on a map. Sigh. 

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    BWSmith

    With the recent highly-touted Android update, I have subscribed to Gaia Premium for a year to see if it can support my use-case.  The map selection in Gaia is much superior to my existing application and the idea that I don't need to manually move my planned tracks/waypoints to the portable device is enticing.  I overland in a vehicle, sometimes leaving my home in northern Utah without a clear idea of where I am going to spend the next several days.   I currently use a popular Android GPS subscription app, which is interface and map dated but works without fail off-grid. In the other app, I have downloaded to a tablet all states to level 14/15 west of the Colorado/Nebraska line in Accuterra Land Use.  I have organized trail maps and waypoints by State.

    I am attempting to replicate something analogous to this system in Gaia GPS.  The principal issue seems to be just basic data management including folders, waypoints and tracks.  I am completely confounded by the folder system.  As an example, I presume that "File to Folder" means to move the data to the named folder, but it is not clear that it becomes a subfolder.  Or that you can reverse that process or even visualize the subfolder.  I see that this thread is at least three years old which leads to certain conclusions, especially since I am on the bastard platform.

    Also, the inability to hide whole folders in the web application, since that seems to be the default organizational method, seems to seriously limit the utility compared to something like Caltopo which is not really folder-based, but just file-based.  Sad, I love the mapping options in Gaia.

     

     

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    MTJ

    Wow there are a lot of comments here. I wonder why so little work has been done in this area.

    I was trying to add photos to a track I recorded and somehow deleted the track.

    So first please implement a recycle bin.

    But because I wanted the track as a history I decided to create a synthetic one. What I did was recreate it in a route, downloaded it and uploaded it as a track. This is where I again entered the folder nightmare.

    1) The track doesn't show in my tracks? It says it's a track, but it's not there?

    2) It's in a folder of the uploads folder so I file to folder the track, except that's not what I appear to have done, what I did was move the folder with the same name as the track to 2020.

    3) Realizing this mistake I try and move the actual track.

    4) I attempt to attach my photos to this new synthetic track.

    What I now appear to have is two routes one in routes (is routes a folder or not?) and one in a sub-folder called 2020 of routes. Now I got two I don't understand.

    5) I remove the 2020 folder from routes (dangerous since I don't know what it's actually doing).

    6) Next I try and remove the route from the folder. I don't know how do do this so I look at the documentation here: https://help.gaiagps.com/hc/en-us/articles/115003525187-Managing-Folders-on-Android and it links to a "saved folder list" which is an IOS link and so I have no idea how to do this. Note to Gaia don't have Android directions link to IOS directions.

    7) Next I try and delete this new folder and have to do that three times and refresh before it actually disappears. Too bad it deletes the one I actually wanted right away but the erroneous ones stays around.

    8) So I go to tracks I don't specify any name and I upload by GPX file. Successfully uploaded and I'm in the uploads folder with a picture of my (hopefully track) and now I want to move track to my 2020 folder and it says "You don't have anything in this folder". There's a picture of it there and yet it won't acknowledge that it's there!

    9) A page refresh solves that. But it's a route. I asked to upload a track, not a route. I know I created it as a route but how does it know that? It's not like the GPX file tells it that.

    In some ways I rue the day I started using folders.

     

     

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    ajgbuy

    I have just done a tremendous amount of work regarding a new trail system, tracks, waypoints etc. I have loved the app until today when using GPS online I tried to put the data into folders and made mistakes. I don't seem to be able to rename a folder, move the data between folders, delete wrongly used folders without risking loosing the data. Consequently, I spent the entire afternoon looking for solutions and then came across this very weary thread. If at the outset, Gaia had admitted they could not yet offer a user friendly folder system I would still be a happy paid subscriber. Alas, I now join the list of disgruntled users.

    AJG 

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    John

    I've just come across another reason showing why Gaia needs to adopt a more coherent folder system.  Today, I needed to replace an old data set of over 1k imported waypoints.  Sadly, they are all mixed together in the My Waypoints "arena" (previously described as a page and not a folder).  There was no clear or efficient way to do this other than selecting the waypoints in 20-per-page increments and and deleting them. 

    Perhaps, if there were a working folder system--like any other software we all use--it would have been best to delete the contents of the entire folder.  

    As paying, premier customers, please either provide a detailed instruction manual describing how we should use your waypoint organizational system or give us a self-explanatory, intuitive folder system.  

    From the timeline on this thread, we're left to guess if the engineers are hamstrung pushing out newer map offerings, instead of building basic usability and function into the program.  Who knows?  Is this a largely abandoned project?

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    MTJ

    ajgbuy,

       As I have lost several tracks trying to do what you are doing, I my opinion you are doing the right thing and that is don't delete anything. If I had to go back the most I think I'd do is just create a folder called RecycleBin and move things it.That said there is this link:

    https://help.gaiagps.com/hc/en-us/community/posts/115008582068-Ability-to-move-waypoints-tracks-in-out-of-folders

    I've never used it so I can't say if it's a disaster or not.

    Another thing is you can export an entire folder, to use a a back up.

    All that said I believe they are actively working on a redesign of the folder system, but they can take a very long time to push changes out.

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    Greg

    This folder problem has been going on for at lease three years. I complained about it back then. Nothing with folders is getting fixed. If they don't respond to a plan to fix it then don't get your hopes up. They are ignoring this area for some reason.

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    wmacevoy

    +1, the folders and sharing folders are a mess.

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    Kristian Andersen

    Folks, any update on this? It really is amazing how bad folder/file management is and this request has been up for over three years now. Any movement of getting this updated? If you want to see how broken it is, try uploading a GPX file with five tracks and 25 waypoints in it - now move all of that to a single folder... Will probably take about an hour - but really should only take two seconds via drag and drop or "select all" > "move".

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    Kristian Andersen

    As a temporary fix, can we please have something like this? 

     

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    giordanobiondani

    I have been using Caltopo for a while but I recently received a promotional trial of Gaia.

    I like that the UI is nicer and more modern looking than Caltopo, and I like the selection of layers, so I'd like to keep using Gaia, but this mess with the folders (plus a couple other issues) is a deal breaker. It's really too bad that this could not be fixed in 4 years or so.

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    MTJ

    Hmm I thought I posted some questions but I don't see them, sorry if this is a dup.

    A few questions:

    1. Will the apps get updated with something similar (or is it already considered similar)?

    2. Will this ever have a tree view (kind of hard to make the statement it's similar to Windows if they don't have that).

    3. Does it have a recycle bin?

    4. The old folders system seems unchanged, what will happen to that, will it be updated, removed or left as is?

     

     

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    Melanie Wilson

    Hey @MTJ,

    I've answered your questions inline below:

    1. Will the apps get updated with something similar (or is it already considered similar)?

    The apps already have a similar folder structure.  The recent work on the web was to catch up with what is already available in the app.

    2. Will this ever have a tree view?

    We don't currently have plans for implementing a tree view of folders.  However, you can see the hierarchy of how your folders are nested at the top of the Saved Item sidebar. Like this:



    3. Does it have a recycle bin?

    When you delete items from the Saved Items sidebar they are archived.  Your archive works like a recycle bin. You can recover archived items by following these steps: Archiving, Unarchiving, and Recovering Lost Data

    4. The old folders system seems unchanged, what will happen to that, will it be updated, removed or left as is?

    The old folder system will eventually be removed.

    If you have any further questions, please contact Support here.

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    billscherz

    Will the ability to sort a folder ever be added? This seems like a pretty basic capability. Nominally, folders exist to help people organize their data. But if the folders themselves are unable to be organized, it doesn't help that much, and in some ways makes it worse. It is like having 10 messy filing systems rather than just one messy filing system.

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