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Report an Issue

To report bugs, tap "Contact Support" on our Help Center or email support@gaiagps.com

The best bug reports include this information:

  • Step-by-step instructions to reproduce the bug in the simplest possible way, starting with "open the app."
  • Tell us what device (iPhone/iPad/iPod) you are using.
  • If you can, tell us what version of iOS you are on, and what generation your device is.
  • If the app crashes, send your activity logs from the bottom of the settings menu

Send A Screenshot

For certain issues, it may be helpful to send a screenshot. To do that:

  • Hold down on the home and sleep/wake button on your iPad/iPhone at the same time.

    

  • The screen will flash and a screenshot will appear in your Photos.  
  • From your Photos you can email me the screenshot.  
 
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