Download Maps for Offline Use

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  • Avatar
    kevink

    Hi Gaia - love the app and have used it since beta testing quite a number of years ago.

    I'm downloading large areas of the Gaia Topo (feet) layer for a 1,500 mile trek we are about to start. I understand this will take about 20-30 gig on my device, and that is acceptable.

    It is currently loading one area at a time (15 more to go) at a rate of about 50 KB/s. (All other services on the device are running at normal data speeds).

    It seems at that rate, I could go draw the route on paper by exploring it firsthand - is there a way to speed this up?

    Thanks so much!

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    nadziak

    Why do you guys claim that maps are accessible offline and one can download for offline use as much as one need -the only thing you point out is that "more zoom = more detail you will be able to see on the downloaded map. However, the amount of space the map will take up on your device also increases." I have 128GB and downloaded 20x20km chunk of map in mid resolution and when I want to proceed with downloading there's an error message saying " There is a limit of 160 000 MapBox tiles available for offline use, Delete other offline maps to finish download" I hope this is just a joke and this issue will be resolved because before making the purchase I went through your website page by page to avoid situations like this -after paying for membership suddenly the app that was supposed to do the job (as it is claimed all-over your website is useless for my needs. Please resolve this problem as I am about to go 4x4 in Romania and Moldova (around 8,000km) and with that amount of offline maps .... I won't bother using this app. Online access via 3G connection is not an option since I'd go bankrupt on roaming, and second thing is that places I go have literally no reception.

  • Avatar
    Nathan

    @SpeedGlampersUberfahrt: Can you update to the new version of Gaia GPS and let me know at support@gaiagps.com if your download speeds improve?

    If you would prefer to continue using the Gaia GPS Classic app (without the gold border), I would recommend checking out the Gaia Topo (vector) map source which has been optimized for smaller download sizes. The vector version of Gaia Topo can be found in the Topo Maps section of the Layers Menu.

     

    @nadziak: Please check your inbox for a follow up email with more information about the MapBox Satellite download limit in the new version of Gaia GPS.

  • Avatar
    jamesbueno

    Perhaps it's time to allow users to download the maps on a desktop then just import the file when you sync your phone... I mean..much, much faster than the 170 KB/s I'm getting.

  • Avatar
    Nathan

    It is possible to send the boundaries for an offline map to the app by using the “Send to app” feature on gaiagps.com.

    After searching for a trail, park, or POI on gaiagps.com:

    1. Select the “Send to app” option in the search results
    2. Name the data and select your preferred map layers
    3. Sync your device with gaiagps.com to transfer the data

    If you have toggled on the Auto-resume option for map downloads, Gaia GPS will begin to download the offline map.

    Also, can you publicly request for creating offline maps on gaiagps.com on the Gaia GPS Community Forums so other users can vote and comment? You'll get notifications about the progress on your idea as well.

     

  • Avatar
    jamesbueno

    Thanks for pointing this out!

    Another helpful, but I guess primitive, way that speeds up the download time is to place the phone right next to the WiFi router.

    It worked for me last night...downloaded 2GB map in less than 15min.

    But I guess this is a WiFi issue as the phone is often not on top of your WiFi router very often :)

    Bottom line: The download speeds are there...the mobile map download works...but you better have a clear-to-perfect connection to be able to do it fast!

  • Avatar
    RiniChisanainori

    My downloaded maps remain red, is there a reason for that?

  • Avatar
    Ashli Baldwin

    RiniChisanainori, you are viewing a map preview -- if you go back and select 'Show on Main Map' from the action menu (three dots icon), the downloaded map will load in the main view without the red outline.

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    gaiagpspro

    The screen shots and instructions seem to be completely wrong for the current version of GaiaGPS for iPad. Any chance of updating this article? Among other things, the plus is in a different place, it doesn't have a circle around it, and, most importantly, IT DOESN'T LET YOU DOWNLOAD MAPS! To download maps for offline use you have to scroll to the end of the Layers menu (off-screen, where you can't see it), and choose "Download Maps". (I spent 20 minutes trying to figure this out!)

  • Avatar
    Ashli Baldwin

    Hi Alan,

    Here are instructions to download maps for offline use on your version of Gaia GPS: https://gaiagpshelp.zendesk.com/hc/en-us/articles/215477958-Download-Maps-for-Offline-Use

    Note that since you're on iPad, the instructions will still differ slightly (the layers button is on the left side of the screen instead of the right).

    If you'd like to give the new version of Gaia GPS a try, you can find it on the App Store. It is the version of the app with a gold bordered app icon. 

    If you have additional questions about that, feel free to message me (Ashli) at support@gaiagps.com

  • Avatar
    ericmadsenak

    JamesBueno (two months ago) makes a point as to downloading/storing maps on desktop / laptop, and not just in terms of speed.  I would like to store maps on my laptop to (a) more easily plan/add/delete/explore waypoints and routes, (b) store multiple maps on the laptop and upload/download to phone as needed to save space on phone.  Any possibility? Thank you.

  • Avatar
    Chris Cotting

    I downloaded a map of an area in the Sierra to go hiking this weekend, and the high-level maps downloaded, but when I tried to zoom in everything was fuzzy when I switched into airplane mode.  It was as if the more detailed images of the maps did not download, or something in the software rendering engine was not working properly.  I am using IOS 10.3.3 and Gaia 1.2.3 .  Is there a bug in the software, or am I not downloading maps properly?  I followed the directions on the FAQ for download, but still had issues.

    Any suggestions or help would be appreciated.

    Thanks,

    Chris

     

  • Avatar
    MikeGromer

    Just curious, will deleting a map in the mobile app delete the map from my list of maps, or just remove the offline map from my device? I want to free up some space on my phone, but I don't want to delete the map area I have saved, as when I go back to a certain area, I want to just download it to my phone again without having to find the area and create a map again.

  • Avatar
    Ashli Baldwin

    Chris,

    Offline maps should work great in 1.2.3. If you're still having trouble please click 'Submit a Request' at the top of this page and someone from the support team will get back to your shortly.

    Mike,

    If you delete a map from the mobile app, it will get archived on gaiagps.com as long as it has had a chance to 'sync'. You can read more about how archiving maps works here: https://help.gaiagps.com/hc/en-us/articles/115003638388

  • Avatar
    Kent

    My downloaded maps still show in a shaded color... not clear.  I used the 3-dot action menu to show on main map but no difference.   Using version 1.2.3 on iphone 6 IOS 10.3.3

     

  • Avatar
    Ashli Baldwin

    Hi Kent,

    Please hit Submit a Request above and include a screenshot, we'll get it sorted!

  • Avatar
    tim

    I have a rather simple question.  After searching for a certain mountain to locate the section of a map I want to download, the mountain is identified on the map with the blue dot.  That blue dot gets downloaded with the map.  It becomes annoying.  How do I remove the dot indicating the place I searched for?  Thanks.

  • Avatar
    Ashli Baldwin

    Hi Tim,

    That icon will disappear if you force close and re-open the app.

    Sorry that was confusing. I think soon we will change that so you can tap on it to dismiss it.

  • Avatar
    tim

    Thank you!

  • Avatar
    markr6

    I'm trying to re-download some maps now that the aerial layers have been updated. But when I go to save the same area I previous downloaded, around 26000 tiles, I can't!! It is now limiting me to 1000 tiles. That's basically useless to me now! Why the change??

  • Avatar
    Ashli Baldwin

    Hi Mark,

    I'm sorry you're having trouble with the imagery - can you message support by clicking 'Submit a Request' above? Please include the name of the map source you're trying to download.

  • Avatar
    stevenboise

    I’m trying to download my maps for offline use for a trip coming up and I’m running into an issue.  I have an iPad with 512 GB of storage.  I bought it so I wouldn’t run out of room for storing maps.  But it seems like there is a pre-determined max from Gaia that is stopping me from downloading the maps for my trip. 

    I downloaded a bunch of maps and noticed many didn’t finish.  As I tried to research why, I noticed a error about something along the lines of 160,000 tiles?  But I can’t find how many tiles I have stored to know how far over I am.  

    Is there a max amount of map data I can download to my iPad from Gaia?  Because, that is gonna really, really suck.

  • Avatar
    stevenboise

    Okay, I just figured out what the problem was.  You may want to include this in your instructions above, as this has led to many frustrating hours of trouble shooting.

    After running on the assumption that Gaia is limiting the amount of data I can download to my device, I deleted all my maps from last night and started over this morning.  I had been at level 17 zoom and changed to level 15 this morning.

    But when I uploaded my first map (it went well) I noticed in GaiaGPS I actually had three maps saved.  That made no sense to me as I only uploaded one.

    Well, I have three layers open on my Gaia iOS and every layer is saving as a separate map.  I had no idea that was happening.  I will pick just one layer to use and download all my offline maps in that one layer.  At least I should be able to get some offline maps that way. 

     

  • Avatar
    stevenboise

    I just found the answer to my question and problems on Overland Bound's forum.

    For those having this issue, check out these Gaia threads:

    https://help.gaiagps.com/hc/en-us/community/posts/115007587827-Download-Tile-Limit

    https://help.gaiagps.com/hc/en-us/articles/360000915488-Individual-Offline-Map-Tile-Limits

    I didn't see this information last night which added to my frustrations in trying to understand how this system works.  These two threads were very helpful in explaining the restrictions.

  • Avatar
    mark.moore.1800

    Do some maps download faster than others? And how is this still an issue? I have 100mbps + WiFi speed and it takes hours to download one map associated with a track.  I’m trying two maps (one at a time). Gaia Roadmap and National Maps. Should I get another app? I’ve never had this kind of issue in the past even with slower internet. Is there a trick to this? Is it my iPad Air2?  Please give me the solution, as I have about 30 maps to download and only have 10 days... oh, and each map varies in size from 50mb to maybe 150mb. 

  • Avatar
    Kent

    Mark....  I have successfully downloaded several 50MB+ maps for trips in the past month.  Had no problem on my iphone 6 via wifi. Did notice something that I wish they would correct:  downloads only take place when the gaia app is open, ie, you cannot use your device for anything else until the download completes. Switching to another app (email, phone call etc) stops the download until you make the Gaia app the active app again.

  • Avatar
    stevenboise

    Mark, I ran into a few issues with downloading when I first started using Gaia.  Not sure any of this will help you, but here's what I have learned:

    Data size is not as important an issue when downloading as tile size is.  Many of the maps within Gaia have limits to their tile size.  When I first started downloading I couldn't figure out what was taking so long and the issue was my tile sizes were too large and Gaia doesn't really show an "error" message that's well defined.  The tile size indicator will be red, but I wasn't aware of that so I didn't pay any attention.  There's a thread somewhere that shows the tile size and I screen shot it and will attach it to this comment.

    Further, some maps have a max number of tiles you can download, period.  

    So there are two issues to take into consideration with tiles:  1 - How many tiles you can download per map area; and 2 - The total number of tiles from that map source.  

    I'm not sure I'm explaining it well......For instance, "Satellite with Labels" map allows for a max number of 10k tiles per download and a combined limit of 160k.  But "Gaia Topo" allows for 100k tiles per download and no combined maximum.  See the attached screen shots.

    The other issue is the layers you may be using at the time of the download.  If you have, lets say, three map layers operating in your main map when you highlight and start your download, Gaia will attempt to download all those layers (and their associated tile restrictions).  I wasn't aware of this either and was, like you, very frustrated with my attempts.

    I know pick just one layer and download that one layer.

    I spent two weeks in Death Valley and the Mojave back in May and had zero issues with downloading and using my offline maps, other than the stated tile restrictions.  Gaia worked flawlessly for me in conjunction with a SkyPro GPS.  

    I've down these downloads with both my Mac, iPad Pro and iPhone 6 but all over wifi.  I've never tried over cellular due to data plan limits.

    Hope that helped.




  • Avatar
    Nathan

    @mark.more1800
    I'm sorry there was an issue with your offline maps downloading and I noticed you also sent an email and will also follow up there.

    The Gaia Roadmap layer has been deprecated in the iOS version of Gaia GPS which is why the download is stalling and I apologize for the inconvenience. As a replacement for this layer, I recommend using Gaia Topo or MapBox Streets which include all the same information as the Gaia Roadmap layer.

  • Avatar
    orloskye

    I have tried for awhile and cannot seem to get the colored boxes without blue dots indicating what I've already downloaded to show when I download other maps. Is this an iPhone only feature?

  • Avatar
    Nathan

    @orloskye
    Yes, this feature is only available in the iOS version of Gaia GPS. Sorry for the confusion.

    Here's the link to the Android article for downloading offline maps: https://help.gaiagps.com/hc/en-us/articles/115003525547-Download-Maps-for-Offline-Use.

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