502 Bad Gateway

Answered

Paul

25 January 2022 17:15

Hi,

I'm seeing "502 Bad Gateway" after logging into the website. I am immediately taken to this page: https://www.gaiagps.com/map/

If I remove the /map/ and hit 'go', I am taken to the same page as above, but with no gateway error and a blank page (no map, just the menu icons down the left hand side). Browsing the menu, I can reach some pages (e.g. my Tracks) but there is no map. Most pages take me to "502 Bad Gateway".

Paul

4

• Official comment

  

  Zach Segraves

  27 January 2022 17:00

  Hi there,
   
  Sorry for the trouble.  There was a temporary outage but it should be fixed now.  If it's still not working, please try refreshing your web page or closing and re-opening the app.
   
  If you need to reset your password, please try using this link: https://www.outsideonline.com/#_forgot-password 
   
  If you have any further questions, please contact Support here.
• 

  NeluGoia

  25 January 2022 18:27

  Same here, I can't do anything today.

  0
• 

  straws

  25 January 2022 18:52

  Same. And when I can get it to load none of my saved items will show. I was route planning a trip today but I guess I'm not anymore.

  0

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